Fairfield VW Ford of Montoursville - Service Center

My first experience was not what I was expecting. They forgot to reset the tire pressure and the low pressure warning came on when I was 7 miles away from the dealership. We called and asked how to reset forgot to reset the tire pressure and the low pressure warning came on when I was 7 miles away from the dealership. We called and asked how to reset it and they rudely demanded that we bring the car back right away. The brakes are now making a lot of noise. The car has less than 10,000 miles on it. More

The Service department always takes excellent care of me. They always get to the root of the problem. And I go home with a clean car. Thanks everyone. They always get to the root of the problem. And I go home with a clean car. Thanks everyone. More

The phone call was satisfactory. The greeting when I got there was as cordial as the pandemic would allow. The work was done in a reasonable amount of time and the charge was reasonable also. there was as cordial as the pandemic would allow. The work was done in a reasonable amount of time and the charge was reasonable also. More

Prompt and courteous service. Explained repair required. I called to follow up on status of parts needed that were ordered and was updated and a new appointment date established. I called to follow up on status of parts needed that were ordered and was updated and a new appointment date established. More

I was able to make appointments for both of my cars easily. The people were friendly and helpful and the waiting room was big enough in these Covid days. easily. The people were friendly and helpful and the waiting room was big enough in these Covid days. More

The 3rd street body shop did an excellent repair job on my 2018 Honda CRV. They worked well State Farm requiring no effort on my part. my 2018 Honda CRV. They worked well State Farm requiring no effort on my part. More

Great service! Very happy with my experience. The time frame given was accurate. It made it easy for me to plan around the service. I will definitely be back. frame given was accurate. It made it easy for me to plan around the service. I will definitely be back. More

Professional, Courteous, Helpful, Honest, Respectful. Always willing to answer my questions. When the time comes I will purchase my next vehicle there and will always take my car to be serviced there. Always willing to answer my questions. When the time comes I will purchase my next vehicle there and will always take my car to be serviced there. More

Work was done quickly and I was pleasantly surprised by how efficiently the staff got my parts in and made the appointment. Well done Fairfield Ford! how efficiently the staff got my parts in and made the appointment. Well done Fairfield Ford! More

Not one single staff member was wearing a mask. If hadn’t already bought my car there, I wouldn’t go back. I was pleased when I bought the car but we are in the middle of the worst health situation in our re already bought my car there, I wouldn’t go back. I was pleased when I bought the car but we are in the middle of the worst health situation in our recent history but they cannot comply with health advisory. I am a nurse and couldn’t believe my eyes. More