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Fairfield VW Ford of Montoursville - Service Center

Montoursville, PA

4.6
591 Reviews

591 Reviews of Fairfield VW Ford of Montoursville - Service Center

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April 27, 2021

The service was prompt and pleasant. The service advisor was knowledgeable and courteous. I enjoy working with Fairfield Ford and will continue to do so in the future More

by MODELL146
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Welshans
April 26, 2021

I can always count on Montoursville Fairfield VW service department to service our VW Touareg. They work around our schedule and have provided us with loaner vehicles when service lasted longer than a day. More

by wystyers55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Kennedy
April 22, 2021

First experience for service on my new car. Service department had everything ready for me to sign when I arrived. Service was done in promiced timeline including inspection and car wash. One of the be More

by Ggillaspy46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis McGarvey
April 22, 2021

GREAT STAFF BEST OF THE BEST IN THE AREA. THE TRUCK WAS EXACTLY WHAT I ORDERED DELIVERY PROCESS DID NOT TAKE LONG AND I AM SATISFIED More

by JWELSHANS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hamiliton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanya Kennedy, Jason Kurzejewski, Jasmine Glover, Tabitha Koch, Travis McGarvey
April 08, 2021

People are knowledgeable and helpful. Everything done that said it would .Vehicle is always clean and ready to go when it comes out .service procedure is explaned very clearly. Satisfied or I would not c More

by kenm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan in service
April 08, 2021

Took my 7 month old 2020 Explorer in for non routine service, mechanical/sensor failure that affected the powertrain and 4 wheel drive. Did not make it out of parking lot before same issue happened agai More

by j9brown
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
April 07, 2021

Service advisor Andy cannot possibly care less about about helping customers. I’m fairly certain he’s actually a robot with no compassion or human emotion More

by JWALKER095
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy
April 06, 2021

Everything went very well when I brought in my vehicle for service. Everyone was courteous and help me to understand some questions that I had about my car. The waiting room was fine. If I had to suggest More

by jprayerofjabez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Kennedy
April 02, 2021

Great service! No complaints. Andy was very professional and courteous. This Ford service department is very trustworthy. I wouldn’t take my Ford Expedition anywhere else. More

by Darren Burton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
March 31, 2021

I experienced a flat tire on I80 and was able to get to Fairfield for help. The nice people at Fairfield were able to help me out. I am very thankful for their service !! More

by bambisue59
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am not sure of his name
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