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Fairfield VW Ford of Montoursville - Service Center

Montoursville, PA

4.7
605 Reviews

605 Reviews of Fairfield VW Ford of Montoursville - Service Center

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December 17, 2021

Fairfield Ford service desk personnel are always very professional, every time we need service they take their time make notes all of our vehicles problems and they always make sure we get the best servi More

by tedpashakis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
December 17, 2021

I had an appointment for an oil change. Service department offered a short wait time. Jordan was good. More

by graystone1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Welshans
December 14, 2021

They are so accommodating and polite. The work is done in a reasonable amount of time and the price is reasonable as well. They washed my car and it smelled wonderful when I got in. I like them very much. More

by CLYNNL6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
December 14, 2021

Service done well, but getting call back response marginal. Follow up is limited. Total problem solutions weak. More

by walkerrobertp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
December 06, 2021

The guys here are great! They’re knowledgeable and helpful. They worked on my Volkswagen for me. They got everything done pretty quickly as I waited in the customer waiting area. They provide great wo More

by kimpowell48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guys that work in service shop
December 06, 2021

I scheduled a recall service for my Volkswagen Jetta. They got me in very quickly. I waited in the customer waiting area as they fixed my vehicle. They got everything done quickly and did a great job.. I More

by kimpowell48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Recall done by guys in service department
December 06, 2021

Fairfield Montoursville makes me feel like my service is one on one. My car remains a priority every time I have it serviced. When I have a concern, service takes the time to address all my inquiries and ex More

by fritzelectric2937
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tanya Kennedy
December 03, 2021

Easy to get an appt and serviced. They always seem to work fast and also efficiently. More

by Soph84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
November 30, 2021

Quick service. Friendly staff, Have been customers for 2 years. Intend to continue to be. More

by kroush1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Kennedy
November 29, 2021

Very clean. Very nice and helpful staff. Very responsive with time frame for work being done. More

by wkconcini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service desk
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