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Fairfield VW Ford of Montoursville - Service Center

Montoursville, PA

4.7
581 Reviews

581 Reviews of Fairfield VW Ford of Montoursville - Service Center

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May 12, 2023

never in my ever dealing with a ford dealership have I ever been treated so badly by the service department. when I once had a problem with my other vehicles that I delt with both Murry motors or even sai More

by ken1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service department
May 10, 2023

I’ve been involved in maintenance of fleet vehicles for 20 years in 5 different Counties in Pa. Fairfield service is by far the best and the service manager Jordan WELSHANS is top notch. More

by GIANTISCO99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Welshans
April 12, 2023

Completed a recall on my car in a timely matter. Good customer service. Would make appointment again there More

by mabittenbender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Kling
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

They did my service last month and everything was done correctly but they forgot to wash my vehicle More

by andycomer68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2023

Service was great as usual and turn around time was fast. I take my truck there for oil changes and inspection. More

by cadprof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
April 02, 2023

Very difficult to communicate - didn’t return calls. Poor / slow service. Opaque business practices. Do not recommend. More

by doopcast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
March 15, 2023

Under no notice was able to get car inspected while having car serviced despite the service department being very busy. No additional wait time was required. More

by Ggillaspy46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis McGarvey
March 11, 2023

Did recall work as scheduled. Professional and courteous. Appointment was quick and easy. This review is harder than getting car done. More

by JWINDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, don’t know names.
March 03, 2023

They had my VW inspected and called to tell me that it had 2 recalls that could be done if I wanted to.The next day they called and had it all done thanks. More

by ryanemick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy in VW service
March 02, 2023

I was pleased with the timely manner my service was handled in. And pleased with the service More

by kellysteward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dep
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