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Fairfield VW Ford of Montoursville - Service Center

Montoursville, PA

4.6
589 Reviews

589 Reviews of Fairfield VW Ford of Montoursville - Service Center

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April 05, 2025

Very happy with Fairfield Ford! I will continue to use. Love the service desk workers for their knowledge and willingness to go above!! More

by RLMILLER3541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Miller
April 05, 2025

Absolutely top-notch service! Honest, reliable, and fast. Highly recommend to anyone looking for trustworthy auto care! More

by Miller0Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordi
April 03, 2025

Andy was able to get my vehicle in last minute for a state inspection, and we were very pleased with the entire experience. More

by JOHNSONSCAFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Powell
April 02, 2025

Had cover put on bed of my new pickup. Took 1 1/2 hours. Was never shown how to use it. Inside of bed was dirty from workers foot prints. Would not recommend or not recommend service.. More

by wditty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Kling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Fredricks
March 22, 2025

I came in for a 30 minute inspection and it took an hour and 45 minutes. I inquired as to what was happening and was told there was a problem with the computer- that no one bothered to inform me. He then to More

by boomoon8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Mar 22, 2025 -

Fairfield VW Ford of Montoursville responded

I’m terribly sorry you feel that way. According to Google, however: “A typical Pennsylvania state inspection, including safety and emissions testing, usually takes about 1 to 2 hours, but can vary depending on the vehicle and the specific service center.” So I’m sorry you feel we weren’t fast enough, but it appears you may have had too high of expectations for a proper Pa inspection. We do like to do things by the book. I hope you find the better service you are looking for.

March 22, 2025

It was easy to make my appointment for my lube, oil and filter change. I also had my state inspection done. Andy took care of the appointment. He explained what was done when I came to pick it up. I took i More

by ELEWOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy and all the service advisers.
March 21, 2025

My wife and I have received EXCELLENT service from the Fairfield Ford company for over 25 years! THANK YOU! Ronald Aderhold More

by montourcardshop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hamiliton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : (Andy and Jordan and Blake) service and owner Bill Manos
March 13, 2025

Making an appointment for service on my truck is always easy. They try and work with my schedule. Great customer service. More

by Cadprof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy- Ford Service
March 08, 2025

Fairfield has been taking care of our family for decades. Sales, service, trade-ins .. they are simply the Best! The best people, the best prices and the best deals. More

by TMARSHALL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
March 08, 2025

It’s where we purchased the vehicle so it’s obvious why we take it there for service and repairs More

by TYPOP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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