
Fairfield VW Ford of Montoursville
Montoursville, PA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,173 reviews
Bmw service Always pleased with Fairfield auto group they treat you well do a great job and price is good. I would recommend them to my friends Always pleased with Fairfield auto group they treat you well do a great job and price is good. I would recommend them to my friends More
Service always goes above and beyond The service department always goes above and beyond. My bmw was getting worked on at the Fairfield bmw body shop and wasn’t going to be done before my The service department always goes above and beyond. My bmw was getting worked on at the Fairfield bmw body shop and wasn’t going to be done before my scheduled appointment at the dealership to get my new water pump. Sooo service took care of that for me by going to get my car and returning it there. Chris and Erik are exceptional! Great asset to Fairfield BMW. More
Excellent Salesman Nick is an excellent salesperson. His correspondence was always timely, and he was able to get us all the information we needed. Nick ensured that we Nick is an excellent salesperson. His correspondence was always timely, and he was able to get us all the information we needed. Nick ensured that we got a good vehicle for a good price while making sure that a rotor issue was taken care of at no additional cost. He made the process easy and simple. We had to go back on a second day to finish the deal. Despite us having a scheduled appointment, we had to wait over an hour to sign paperwork. Given that we had just driven three hours to get there and had a three hour drive back home, this was far from optimal as we ended up driving through snow at night, which is something we were trying to avoid. During this time, however, Nick was very accommodating and did what he could for us (like going over the vehicle controls) while we waited on other staff. Nick's excellent customer service certainly made up for the dealership's few shortcomings. More
Coolant service Had my Mustang in for anti freeze replacement as vehicle is will be on the road 6 years next month. Work was done in a timely manner and at a very rea Had my Mustang in for anti freeze replacement as vehicle is will be on the road 6 years next month. Work was done in a timely manner and at a very reasonable price. Since I've been dealing here I am very happy with the care they take of my car and would recommend this service center to friends and family. In fact our daughter is dealing there now also. The people in the service center are very friendly and answer questions when needed. More
Enjoyed the experience I appreciated all the help I received from Nick. Made the process very easy and quick. Also appreciated them cleaning the truck and having it ready to I appreciated all the help I received from Nick. Made the process very easy and quick. Also appreciated them cleaning the truck and having it ready to go. I’d recommend this dealership to anyone looking for a vehicle. More
Car repair Unfortunately I had to make another trip to the body shop....through no one’s fault but my own. As with my previous experience, I received only the b Unfortunately I had to make another trip to the body shop....through no one’s fault but my own. As with my previous experience, I received only the best service from leaving my car for repairs to picking it up when finished. Hopefully there will be no more “accidents” in the near future that needs a return visit! They did a marvelous job - this time and the last time! More
Short visit for inspection Quiet and comfortable seating while waiting and TV Fun to look at the new cars Plesant and knowledgeable staff Always go home with a clean car Quiet and comfortable seating while waiting and TV Fun to look at the new cars Plesant and knowledgeable staff Always go home with a clean car More
Routine maintenance The service counter comes off very arrogant. On more then one occasion I have specifically verified the availability of there largest lift to be able The service counter comes off very arrogant. On more then one occasion I have specifically verified the availability of there largest lift to be able to perform routine service and been told they have the lift available however once I get there they tell me that my truck is to large and that there big lift is occupied. I was also told once that they could not use a standard lift because of the running boards on my truck. Please keep in mind I have an F-350 single rear wheel truck that is completely stock even the running boards are ford factory boards. I came in once for a tire rotation and was told my tires did not need rotated, I asked the guy at the service desk to take a look with me and showed him the front tires on the truck clearly starting to cup and I was told it would be fine for another few thousand miles. I bought my truck from this dealer and made an attempt at having it serviced at this dealership however i would not recommend the service department to anyone. In fact I typically take the truck to van campen dodge for service unless it is something that must be done by ford. In this case it was due for a coolant additive check. More
Satisfied overall We had a good experience when we purchased our new 2013 Ford F150 and was also very satisfied with the service we got. This is why we returned to mak We had a good experience when we purchased our new 2013 Ford F150 and was also very satisfied with the service we got. This is why we returned to make another purchase. So far we have not been disappointed. Thank you More
Small town business, big city customer service! Small dealership with friendly & knowledgeable associates who go the extra mile. Good followup and Tanya came in on her day off to seal the deal! Small dealership with friendly & knowledgeable associates who go the extra mile. Good followup and Tanya came in on her day off to seal the deal! More