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Fairfield VW Ford of Montoursville
Montoursville, PA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 12:00 PM
Sunday Closed
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Short visit for inspection Quiet and comfortable seating while waiting and TV Fun to look at the new cars Plesant and knowledgeable staff Always go home with a clean car Quiet and comfortable seating while waiting and TV Fun to look at the new cars Plesant and knowledgeable staff Always go home with a clean car More
Routine maintenance The service counter comes off very arrogant. On more then one occasion I have specifically verified the availability of there largest lift to be able The service counter comes off very arrogant. On more then one occasion I have specifically verified the availability of there largest lift to be able to perform routine service and been told they have the lift available however once I get there they tell me that my truck is to large and that there big lift is occupied. I was also told once that they could not use a standard lift because of the running boards on my truck. Please keep in mind I have an F-350 single rear wheel truck that is completely stock even the running boards are ford factory boards. I came in once for a tire rotation and was told my tires did not need rotated, I asked the guy at the service desk to take a look with me and showed him the front tires on the truck clearly starting to cup and I was told it would be fine for another few thousand miles. I bought my truck from this dealer and made an attempt at having it serviced at this dealership however i would not recommend the service department to anyone. In fact I typically take the truck to van campen dodge for service unless it is something that must be done by ford. In this case it was due for a coolant additive check. More
Satisfied overall We had a good experience when we purchased our new 2013 Ford F150 and was also very satisfied with the service we got. This is why we returned to mak We had a good experience when we purchased our new 2013 Ford F150 and was also very satisfied with the service we got. This is why we returned to make another purchase. So far we have not been disappointed. Thank you More
Small town business, big city customer service! Small dealership with friendly & knowledgeable associates who go the extra mile. Good followup and Tanya came in on her day off to seal the deal! Small dealership with friendly & knowledgeable associates who go the extra mile. Good followup and Tanya came in on her day off to seal the deal! More
Yearly inspection Had inspection, passenger air bag recall, lube oil filter, tire rotation and wash done. They were also to change anti freeze as I am going on 6 years. Had inspection, passenger air bag recall, lube oil filter, tire rotation and wash done. They were also to change anti freeze as I am going on 6 years. They said they were sorry and I rescheduled it for the next Wed. No big deal things happen. They did take $50. 00 my bill which was very nice. They also said they would come and get my car for the rescheduled appointment, but I said it was not necessary. I will still have my Mustang serviced at this location. More
Excellent Everyone was very friendly and helpful! I came in for an annual inspection. And ended up leaving with greatfulness, an inspection, and confidence that Everyone was very friendly and helpful! I came in for an annual inspection. And ended up leaving with greatfulness, an inspection, and confidence that I was in good hands. More
Excellent Service is always quality....from the service desk where they have to diagnose your problem so to speak to the Service Tech that takes care of said pr Service is always quality....from the service desk where they have to diagnose your problem so to speak to the Service Tech that takes care of said problem. They are always striving to make their customers comfortable and happy! Thanks for being my SERVICE CENTER YOU'RE AWESOME! More
Team at Fairfield made our experience pleasant & worthwhile Tanya and team worked hard to make the purchase of our Tiguan affordable and worth the trip! So glad we drove the distance! Nobody else had the custom Tanya and team worked hard to make the purchase of our Tiguan affordable and worth the trip! So glad we drove the distance! Nobody else had the customer service, knowledge, or experience to get us exactly what we wanted at a price we could afford. More
Great service...terrible car wash! Service great; new center amazing, which is why I was super disappointed to see 2 scratches (if that is the correct term?) on the back of my car. I d Service great; new center amazing, which is why I was super disappointed to see 2 scratches (if that is the correct term?) on the back of my car. I don't know if they were from the car wash or the actual service, but they are down to the metal. Now I don't know how to prove they weren't there before I took my car in on Saturday, which is I'm sure what will be expected of me. I just know it is very obvious they are there now. Perhaps the most disappointing part is not telling me about it. When they pulled my car out for me to take home, I never saw the back. I drove the car home Saturday, put it in the garage, and haven't driven it since. So I just noticed it today when I was literally coming into the garage and was able to see the back of my car. As I said, I have no way of proving they weren't there beforehand. Just wanted you to be aware of the situation. More
Good price Everyone was very nice and pulled a car into the bay so I could look without standing in the cold. I got a great price on a new car and was very pleas Everyone was very nice and pulled a car into the bay so I could look without standing in the cold. I got a great price on a new car and was very pleased with all staff. More