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Fairfield VW Ford of Montoursville
Montoursville, PA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 12:00 PM
Sunday Closed
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In for service Brought our 2014 Explorer in for inspection (which was free ) and service, I didn’t think I was there any longer then where I usually take it for serv Brought our 2014 Explorer in for inspection (which was free ) and service, I didn’t think I was there any longer then where I usually take it for service and when it was done I was told there was no charge for the service because of how long it took to get it done, I was a mechanic for over 40 years and understand things happen when working on vehicles and it takes longer then expected but I never expected not having to pay for the service, a pleasant surprise, Thank You More
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Frustrated to Feeling Relieved I went in with low expectations with my trade-in value and what I thought was my credit. There was no hesitation to help me get what I needed, while a I went in with low expectations with my trade-in value and what I thought was my credit. There was no hesitation to help me get what I needed, while also pushing to stay within my budget. They found a car that works for me, and after driving it for only a day, I fell in love. i couldn’t have been happier with the information I received about the new car and the new loan, and it makes me happy knowing I actually have a car now that I can rely on, with a team behind me that I can rely on as well. More
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Excellent customer service I traveled over 2 hours to get there, but thanks to the emails and text I had prior to my visit, I was able to be in and out with my trades included i I traveled over 2 hours to get there, but thanks to the emails and text I had prior to my visit, I was able to be in and out with my trades included in about an hour. Thank You Fairfield More
Very pleasant experience This was the easiest purchase of a vehicle I have ever had. I was only on the lot for 30 seconds before Chris came to greet me. There was absolutely z This was the easiest purchase of a vehicle I have ever had. I was only on the lot for 30 seconds before Chris came to greet me. There was absolutely zero pressure but Chris made sure that he was on hand to assist at any time. He listened to each of my concerns and had answers for all. When it was time to get the final part of the sale completed he and the finance team worked magic to get me the deal I wanted for the budget I asked for. I feel that everyone at Fairfield was working for ME and not for the dealership. Bravo!! Job well done by a smooth operating team. Thank you so much!! More
Professional, respectful and courteous We spent a majority of the past couple weeks looking for a truck. We spent 8 hours alone on this particular afternoon, stopping at Fairfield first. Ni We spent a majority of the past couple weeks looking for a truck. We spent 8 hours alone on this particular afternoon, stopping at Fairfield first. Nicholas greeted us with the most professional, yet respectful, courteous, friendly and knowledgeable attitude. The truck we were interested in had an issue, and he was going to check on it for us, while we visited other dealerships. As we traveled two hours from our home, Nicholas stayed in contact with us via phone to keep us posted on the vehicle we had interest in. Upon return, it was nearing his end of the day. He was not eager to leave or call it quits. He was patient, understanding, friendly and made the purchase very pleasant, helping in getting a fair price and the vehicle we liked. Remarkable young man. We are greatful for his expertise and attitude. Not found in many young people any more. More
Great experience! We had a great experience at Fairfield. We bought a used Jetta that needed a few repairs and we were kept up to date on the progress of the repairs th We had a great experience at Fairfield. We bought a used Jetta that needed a few repairs and we were kept up to date on the progress of the repairs throughout the process. We would definitely shop with Fairfield again! More
Give more detail The print out for the service provided very little specific details. For example: tread depth of tires, air pressure as received and returned. Anyt The print out for the service provided very little specific details. For example: tread depth of tires, air pressure as received and returned. Anything the mechanic checked and how he found them. I need details for my comfort and knowledge. Thanks for the opportunity to give a critique. More
2019 Passat Purchase After having not stepped foot in a new car dealership since 2011 because of having many bad experiences with new car dealers over the years due to not After having not stepped foot in a new car dealership since 2011 because of having many bad experiences with new car dealers over the years due to not being truthful and having hidden fees my wife and I decided to start looking for a new car again. Luckily the internet is full of great information and reviews about car dealers and their sales people. Through our research we found Fairfield VW to have many great reviews on not only their sales department but the service department as well. We chose Tanya Kennedy to be our sales person not only because she had great reviews but also because she is VW certified. Our sales experience was very pleasant and we were treated well by everyone there. Tanya listened to our needs and didn’t try to offer us anything other than what we were looking for. It was also great when it came time for the paperwork. Everything was very clear and took no time at all to complete. We look forward to many years of going to Fairfield VW for all our new car purchases and vehicle service. More
Awesome Customer Service The team at Fairfield VW Ford of Montoursville are awesome people. Kudos to Jason and Eric. Thank you both very much. Exceptional service. Thank y The team at Fairfield VW Ford of Montoursville are awesome people. Kudos to Jason and Eric. Thank you both very much. Exceptional service. Thank you! Kelly, More
Best car buying experience. Rich is absolutely a pleasure to work with. Very knowledgeable and helpful. Will highly recommend him and this dealership. Love my Subaru Impreza!! Th Rich is absolutely a pleasure to work with. Very knowledgeable and helpful. Will highly recommend him and this dealership. Love my Subaru Impreza!! Thanks Rich!! More