Fairfield VW Ford of Montoursville

When I brought my Explorer in for the annual inspection, I had a question about my seatbelt. The young man at the front service desk (Jordan) went out of his way to help me. I had a question about my seatbelt. The young man at the front service desk (Jordan) went out of his way to help me. More

I called twice to schedule an oil change. Two days apart. Both times nobody answered and it went to an answering machine. No one ever called back. I went in person. They fit me in right away and d apart. Both times nobody answered and it went to an answering machine. No one ever called back. I went in person. They fit me in right away and did the work. Thank you. More

Jason was very helpful in getting the deal I wanted. All staff was extremely friendly and I will likely return in the future to purchase more vehicles. staff was extremely friendly and I will likely return in the future to purchase more vehicles. More

Great buying experience! Chuck our salesman was very knowledgeable about the vehicle. No high pressure sales pitches Smooth transaction from test drive to paperwork signing. We will definitely buy her knowledgeable about the vehicle. No high pressure sales pitches Smooth transaction from test drive to paperwork signing. We will definitely buy here again! More

I was satisfied with the service provided. I was extremely unhappy with measures taken to prevent the spread of infectious disease. No one was wearing masks, not one person. There were coffee stai extremely unhappy with measures taken to prevent the spread of infectious disease. No one was wearing masks, not one person. There were coffee stains on the side table in the customer waiting area, that lead me to a conclusion of no disinfection between customers. Businesses have the responsibility to protect the public during a pandemic. You should be grateful to be open for business and follow CDC guidelines. By allowing employees to disregard guidelines, you invite customers to do Dane. I choose to wear a mask, but allowing some to forgo a mask, you put me at risk, very disappointed. More

Chris Caldwell is an excellent salesperson; he was friendly and knowledgeable. The employees we met with, wore masks throughout the time we were there which I appreciated. Overall, even in these dif friendly and knowledgeable. The employees we met with, wore masks throughout the time we were there which I appreciated. Overall, even in these difficult times, it was a good experience! More

Always great service. I wouldn’t take my Jeep anywhere else for service or maintenance. Always friendly, approachable, and knowledgeable. I leave a satisfied customer every visit. else for service or maintenance. Always friendly, approachable, and knowledgeable. I leave a satisfied customer every visit. More

Fair, honest, quick. They respected my time and dealt fairly with me. And thanks for mailing back the garage door opener! Highly recommend! From NY fairly with me. And thanks for mailing back the garage door opener! Highly recommend! From NY More

Signage required customers to enter only with masks, although NONE of the in employees in the service AND sales departments wore masks ! Car not washed. although NONE of the in employees in the service AND sales departments wore masks ! Car not washed. More

Good service even with a major issue they were quick to fix the problem they caused. Issue was repaired with little hardship on my part. fix the problem they caused. Issue was repaired with little hardship on my part. More