Fairfield VW Ford of Montoursville

Tanya is awesome!!! Tanya is very professional and curterous to customers. She has great customer service. I highly recommend her to others buying new or preowned vechicl Tanya is very professional and curterous to customers. She has great customer service. I highly recommend her to others buying new or preowned vechicles! She is also very knowledgeable with all makes and models of vehicles! More

Very good experience I looked on the internet for cars and saw this one that caught my eye. Called first thing Monday morning and then got a return call from Tanya. Set I looked on the internet for cars and saw this one that caught my eye. Called first thing Monday morning and then got a return call from Tanya. Set and appointment time to see it. Had it all warmed up and defrosted when I got there. Showed me all I needed to know about controls before taking a test drive. Super job. Then later when I decided to buy and all the paperwork was done she showed me all the intricacies of the navigation and audio system. There wasn't a thing she left out. And when I didn't understand something she was very happy to help with it. A wonderful experience and I would recommend any potential customer to contact Tanya. More

Painless The vehicle purchase process was as painless as possible. I told the salesman what I was looking for and he directed me right to the vehicle. He didn’ The vehicle purchase process was as painless as possible. I told the salesman what I was looking for and he directed me right to the vehicle. He didn’t hassle me on the price that I was willing to pay, and we reached a very responsible deal. More

The place to go for a VW Over the years, I have dreaded car shopping. I was so impressed this time around because of Tanya. She made everything easy and she really knows the Over the years, I have dreaded car shopping. I was so impressed this time around because of Tanya. She made everything easy and she really knows the product she represents. Her follow-through and follow-up was great! More

It was pretty good Vary well she explaineded evrey thing about the car and the price of the car other than the problem with the car that i have found Vary well she explaineded evrey thing about the car and the price of the car other than the problem with the car that i have found More

My First Car Purchase! I scheduled an appointment and was shown three cars by Nick. He was very professional, smart, fun, and answered all my questions as a first time car b I scheduled an appointment and was shown three cars by Nick. He was very professional, smart, fun, and answered all my questions as a first time car buyer. I didn’t seem pressured at all into buying a certain car. Nick made himself readily available after my visit to answer any questions I had. Overall I had an amazing experience! The only thing that took awhile was the paperwork and my insurance company was being a pain. But I would definitely go back there for my next car! More

Pick Nick for your next Ford My children and I were in an accident and in need of a vehicle within a few days. Nick went to work right away and found us an ideal vehicle within o My children and I were in an accident and in need of a vehicle within a few days. Nick went to work right away and found us an ideal vehicle within our price range. He did not hesitate to put in the extra effort to make our experience easy. More

The service manage rwas not helpful at all with my issue The service manager was not familiar with my issue at all. (death wobble on a 2017 diesel Superduty bought new at this dealership) and suggested that The service manager was not familiar with my issue at all. (death wobble on a 2017 diesel Superduty bought new at this dealership) and suggested that his associate was more familiar with my issue and would have him call me. His associate never returned my call and when I called back again a few weeks later, once again his so called "Ford truck expert" was unavailable and once again I was assured by the service manager that his associate would call me back. This return phone call never happened. We have purchased 3 very expensive vehicles from Fairfield to date and we have been very loyal but it was apparently time to seek help elsewhere. After getting no satisfaction from Fairfield I contacted Blaise Alexander Ford of Mansfield. They were immediately familiar with my issue and ordered the parts to make the repairs immediately. Blaise Alexander will be getting all of my future business and I can assure you this is the last vehicle I will ever buy from Fairfield. More

Above and Beyond The employees that worked with me went above and beyond to get me into a great vehicle when I needed one in the worst way. Many Thanks!! The employees that worked with me went above and beyond to get me into a great vehicle when I needed one in the worst way. Many Thanks!! More