Fairfield VW Ford of Montoursville

Needed new battery. Fairfield to the rescue. I’m always satisfied with their service. Thanks. Fairfield to the rescue. I’m always satisfied with their service. Thanks. More

Great service department. They aim to please. They do everything to please the customer. Thanks again. They aim to please. They do everything to please the customer. Thanks again. More

Fixed all my issues and even repaired a part under warranty. Gave me a loaner to use also. warranty. Gave me a loaner to use also. More

*********Buyer Beware! !!!********** Went to Fairfield ford to test drive a Jeep Wrangler Vin:1C4HJXEN1JW296223. Took it it my mechanic for a pre-purchase inspection. When !!!********** Went to Fairfield ford to test drive a Jeep Wrangler Vin:1C4HJXEN1JW296223. Took it it my mechanic for a pre-purchase inspection. When popping the hood my mechanic immediately noticed a rodent nest and the air intake line had been chewed through. My mechanic also noticed an oil leak. I brought the vehicle back, and told them I would buy it if they fixed the issue. I showed my salesperson the rodent damage to the intake, and the response was "is it really that big of a deal?" I reiterated that if they fix the intake hose and the oil leak i would buy. The response was "it has already been through our service department." I asked the salesperson to confirm with the sales manager that they would not service the obvious issues. The salesperson reiterated that the sales manager said it's already been through their service department. I can't in good conscious not leave a review, knowing that they will happily sell a vehicle to an unsuspecting buyer knowing there are issues. My advice is to 100% have YOUR MECHANIC look at any vehicle BEFORE buying here, and if you're shopping this dealership from out of the area, good luck!!!! This was the 1st time I've been on their sales lot in 14 years, because last time I bought a vehicle here, I had an issue less than 20 miles driven after purchasing. It would have been an easy fix, and their response then was "It was sold As-Is." So although the staff has changed, clearly the business ethic hasn't. More

Service individuals have always been cordial to us as customers. We will continue to be customers customers. We will continue to be customers More

Customer Service you can depend on. Always very informative and professional. The guys at the desk are great! Always very informative and professional. The guys at the desk are great! More

Always great customer service! The folks at the customer service desk friendly and very courteous. The folks at the customer service desk friendly and very courteous. More

Very Helpful and friendly service always! Thank you, Ronald Aderhold from Montour Baseball Card Shop Thank you, Ronald Aderhold from Montour Baseball Card Shop More

Maybe. Abraham was great to work with. Courteous and he would touch bases, but not pressure for a purchase. He was always prompt with responses and cared Abraham was great to work with. Courteous and he would touch bases, but not pressure for a purchase. He was always prompt with responses and cared about me getting the right car. But I had to wait a long time to do my paperwork and for the car to be prepped. I even gave a heads up the Friday prior that I would be in on Monday for the car. The car is also not as clean as it could be for sending it home with a new buyer. The back hatch and the front seats and dash all could have been cleaned much better. There are scratches at the handle on the drivers side from finger nails scratches that need buffed. I did get a Black Friday discount, but any other efforts for a deal or upgrade were denied. More

The staff was friendly and easy to work with. It was nice that you didn’t feel pressured to purchase. Will definitely go back. It was nice that you didn’t feel pressured to purchase. Will definitely go back. More