Fairfax Motors
Fairfax, VA
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Impeccable Service From start to finish, this was by far the best car buying experience I ever had. Pauline, who was my sales rep was extremely friendly and courteous th From start to finish, this was by far the best car buying experience I ever had. Pauline, who was my sales rep was extremely friendly and courteous throughout the whole process. Mr. Kim, the owner of the establishment also went out of his way to assist me and answer any questions I had. Both individuals were very transparent in regards to the car's history and any cosmetic/mechanical flaws it may have had as well. The whole car buying process in itself went very smoothly and exceeded all my expectations. It's very hard to come by dealerships that are straightforward and honest who treat customers with the utmost respect but Fairfax Motors is just exactly that plus so much more. I will definitely be referring my friends and family to this dealership. More
Smooth transaction for a first time buyer!! I recently purchased my first car on my own at Fairfax Motors! My sales person was Patrick Warren, which I am thankful for because he made my first ti I recently purchased my first car on my own at Fairfax Motors! My sales person was Patrick Warren, which I am thankful for because he made my first time buying a car experience at Fairfax Motors an extremely easy, enjoyable, and an exciting one to remember!! John Flemming, general sales manager was extremely helpful when it came to trading my mothers vehicle in for my new one. I couldn't be happier with the purchase of my new, Jeep Grand Cherokee Summit. I will definitely be recommending friends and family over to Fairfax Motors. What is there not to love about Fairfax Motors??!!! They're Redskin Fans and also full of humor! Great experience overall!! More
Outstanding!!! We were absolutely pleased with Fairfax Motors because of the outstanding service we received. Patrick Warren and Laura Davis went above and beyond We were absolutely pleased with Fairfax Motors because of the outstanding service we received. Patrick Warren and Laura Davis went above and beyond to accommodate all our needs and allow us lo leave the dealership driving a car that we absolutely love! We highly recommend Fairfax Motors to anyone in the market for a pre-owned vehicle. Jeff and Ruth Balton More
Excellent Service Pauline was very friendly and helpful. Their staff worked together cohesively to help us. Laura was also very friendly and helpful. She worked late Pauline was very friendly and helpful. Their staff worked together cohesively to help us. Laura was also very friendly and helpful. She worked late to help us and did not try to oversell the extras. I am appreciative of the experience that they provided. More
This is my second car purchased with this dealer. By far the most honest, down to earth dealership I've ever seen. I bought my daughter her car about a year ago and just purchased my wife's. John an By far the most honest, down to earth dealership I've ever seen. I bought my daughter her car about a year ago and just purchased my wife's. John and Laura, keep up the good work. More
Treated like family We are very pleased with our purchase at Fairfax Motors. It was easy, fun, and we were treated like family even though it was our first time there. We are very pleased with our purchase at Fairfax Motors. It was easy, fun, and we were treated like family even though it was our first time there. We think Fairfax Motors was very fair on the price of our new Toyota Prius Plug-In, and offered great customer service. Everyone there was so nice, helpful and generous. More
Just another number, just another sale Looking for sale only. No options, will not seek the best price. Follow up was horrible. Get everything in writing. As soon as you feel like somet Looking for sale only. No options, will not seek the best price. Follow up was horrible. Get everything in writing. As soon as you feel like something is not right, pack up and leave. More
Outstanding from start to finish !! Entire team provided excellent service and displayed the utmost professionalism and knowledge. Would highly recommend Pat and Laura to all my friends Entire team provided excellent service and displayed the utmost professionalism and knowledge. Would highly recommend Pat and Laura to all my friends. The automobile I purchased was outstanding but the "icing" was the service provided by the entire dealership team. Pat was very helpful in the selection process, presenting various option and helping evaluate the different choices. Once I made a decision, he worked with John to secure pricing and work within my hectic travel schedule to finish the deal. Laura worked very hard to get the best finance package that easily beat my own banks offer and helped with all the paperwork in a quick, efficient manner. She and Pat are Rock stars! More
Had a great experience and have a wonderful car now. We were looking for a car to replace ours that had been totalled. Went and drove a new car at another dealer and was not exactly happy with the drivin We were looking for a car to replace ours that had been totalled. Went and drove a new car at another dealer and was not exactly happy with the driving. Looked on line and saw they had an suv with the options I needed which one of those things I needed was for the car to have 3rd row seating. Went in and talked to John Fleming who was able to match our needs perfectly so we went with a 3 year old used suv. It drives wonderfully and could not be happier with it. Great experience. More
MB GLA 250 I was looking for MB E350 coupe,but its sold out before I even visit.Last month I see the GLA 250 and got it.Very professional,Exellent job Pauline! I was looking for MB E350 coupe,but its sold out before I even visit.Last month I see the GLA 250 and got it.Very professional,Exellent job Pauline! More