Fairfax Motors
Fairfax, VA
Filter Reviews by Keyword
By Type
Showing 414 reviews
Superb Superior Service This was the most fabulous buying experience, my wife and I have had since we first started buying cars/ got married. The quality of the vehicle was t This was the most fabulous buying experience, my wife and I have had since we first started buying cars/ got married. The quality of the vehicle was top notch, and the service was amazing. We felt like family at Fairfax Motors. If they have the car you want... GO AND GET IT!!!👍👍👍 More
Excellent service John the manager was great to work with -very professional and responsive. I got a great car at a great price and am very happy. John the manager was great to work with -very professional and responsive. I got a great car at a great price and am very happy. More
Great Service All associates I encountered were nice and very helpful. Small dealership that doesn't hassle the customer and appreciates/values your business. Wil All associates I encountered were nice and very helpful. Small dealership that doesn't hassle the customer and appreciates/values your business. Will go back if there is ever a need. More
GREAT CUSTOMER SERVICE! Laura Davis in Finance is the BEST! Words can not explain how much she and all the team care for their customers.If you are looking for a good care w Laura Davis in Finance is the BEST! Words can not explain how much she and all the team care for their customers.If you are looking for a good care with good customer service PLEASE GO SEE LAURA DAVIS and the TEAM you will have a pleasant car buying experience! More
they sold me a lemon I bought a 2014 Toyota Sienna in August, 2016. So far, I've had to replace two tires because one of them split, replace the battery, repair the slidin I bought a 2014 Toyota Sienna in August, 2016. So far, I've had to replace two tires because one of them split, replace the battery, repair the sliding passenger door due to a bent door hinge. Toyota would not cover it under warranty because they said it must have been involved in an accident. When traveling during Thanksgiving, the rear bumper flew off on the highway. It looks like most of the panels underneath the car have no screws or are broken so that the screws did not connect the bumper properly. The same thing is now happening to the front bumper. No accidents were identified in the Carfax report. Now the engine is making a terrible noise and I'm stuck out of town looking for a mechanic. It's the worst experience I've ever had. Do not buy from this dealership. More
Positive experience What a pleasure to deal with such nice, helpful and smart people. They helped me with the buying experience every step of the way. I would totally rec What a pleasure to deal with such nice, helpful and smart people. They helped me with the buying experience every step of the way. I would totally recommend shopping here for a used car More
"Easy D E A L is the name of the game" Pat Warren you are a ROCK STAR! thank you for your excellent service and easy deal. Hope to do business with you and Fairfax Motors again. Keep it up, Pat Warren you are a ROCK STAR! thank you for your excellent service and easy deal. Hope to do business with you and Fairfax Motors again. Keep it up, guys. More
2014 Audi S4 EVERYONE at this dealership is absolutely fantastic, and lightyears ahead of any other car dealership in terms of customer service. I was just as sol EVERYONE at this dealership is absolutely fantastic, and lightyears ahead of any other car dealership in terms of customer service. I was just as sold on the staff as on the beautiful vehicle they sold me! Every vehicle I looked at while browsing their lot was of fantastic quality and was priced appropriately. Patrick (my salesman) was down-to-Earth, transparent, and made me feel like family from the get go. Laura worked exceptionally hard to get me the financing that I needed to make the deal a reality. Even those with whom I was not directly dealing, like Pauline, were more helpful and kind than I would have ever expected from most car dealerships. Definitely 10/10 on all fronts for Fairfax Motors. I will be back when I wife needs a new vehicle despite living an hour drive away... the kind of service offered here is well worth the time! More
Professional and Fast! Andy, John, Pauline and Laura were terrific. Professional, courteous and fast! We bought a car in a few hours and they took such great care of us. No Andy, John, Pauline and Laura were terrific. Professional, courteous and fast! We bought a car in a few hours and they took such great care of us. No pressure selling - completely patient, understanding, knowledgable and kind. More
Great experience I recently purchased a car from Fairfax motors. Pauline was great. She was knowledgeable and patient. I never felt rushed or pressured which made me f I recently purchased a car from Fairfax motors. Pauline was great. She was knowledgeable and patient. I never felt rushed or pressured which made me feel comfortable and helped me to quickly make a decision. I am very happy with my experience, and I would recommend this dealership. They have good cars, and great customer service. More