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Fairfax Motors

Fairfax, VA

3.8
414 Reviews

9909 Main Street

Fairfax, VA

22031

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Showing 414 reviews

September 11, 2017

Get It In Writing I purchased a 2010 Ford F150 in July of this year. When I first looked at the truck there appeared to be a leak around the cab 3rd brake light. I wa More

by Dissappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Laura Davis, Pat Warren, John Fleming
Sep 26, 2017 -

Fairfax Motors responded

I am sorry for the inconvenience for you to get your truck repaired. We have tried numerous times to get in touch with you. The check has been ready but we need to get a goodwill agreement signed. If i can help you please email me personally @ andy@fairfaxmotors.com.

September 04, 2017

Great experience I was looking for a low mileage VW GTI. Found one with a great carfax at Farifax Motors. I was a little nervous but I bought the car sight unseen. Fle More

by KY VeeDub Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pauline Ball
August 28, 2017

Good Experience I had been looking for a car for a while, and found it at Fairfax Motors. I came in without any appointment and was helped by Patrick. He was very k More

by MONICA DOWNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pauline Ball, Pat Warren, John Fleming
August 25, 2017

Great Service! A+++++ We found a 2008 Mustang GT show car on Carfax listed by Fairfax Motors. Our sales representative was Pauline Ball. We are located in Erie, Pa 7 1/2 More

by Steve and Ellen Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pauline Ball
August 20, 2017

Very personable, no nonsense, military friendly Very pleasant experience purchasing from Faifax Motors. Wide selection of vehicles and very experienced staff. We appreciated their ability to find More

by M. Reeves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Davis, John Clark, Bonnie Edwards, John Fleming
August 17, 2017

Excellent customer service A very professional and friendly experience in purchasing a car! Everyone was exceptionally helpful and patient with a young buyer. We appreciated t More

by KGAMG2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Laura Davis, John Fleming
August 16, 2017

Very good customer service Wonderful customer service, Ms. Pauline was very nice, I'm really happy with the service. I will look forward to do more biusnies with her. More

by Abrelatheer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pauline Ball
July 31, 2017

Great Customer Service Each person we dealt with were very personable and helpful. They were willing to work with us and meet us where we needed to be. More

by Pagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Davis, Pauline Ball
July 27, 2017

A Breath of Fresh Air The high caliber of customer service is the same at this dealership whether you are buying a Scion or whether you are buying a BMW. Pauline Ball was a More

by Bria Harrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pauline Ball
July 20, 2017

Great Experience for my out of state sale I have been looking for a heavy duty truck for 2 years now when I saw the F350 diesel on the Fairfax Motors web page. Since I am from Pennsylvania Th More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fleming
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