Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fair Oaks Lincoln
Naperville, IL
54 Reviews
Triple Crown Winner 2024,2025 only 2 in Country
President Award 2023, 2024, 2025
JD Power of Excellence 2021, 2022, 2023, 2024, 2025
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews By Type
Showing 54 reviews
October 09, 2026
My husband and I agree that this was the best car buying experience we’ve had. No one was pushy, the atmosphere was calm and relaxed and we were treated like family. experience we’ve had. No one was pushy, the atmosphere was calm and relaxed and we were treated like family. More
by Amanda
October 04, 2026
I’ve bought a lot of cars over the years, but this was by far the best car-buying experience I’ve ever had! From the friendly and welcoming staff to how quick and smooth the paperwork and sale were, every far the best car-buying experience I’ve ever had! From the friendly and welcoming staff to how quick and smooth the paperwork and sale were, everything was absolutely perfect. The entire process was easy, efficient, and stress-free. What really stood out to me was that the salesman took a full half hour to sit down with me and explain all of the features of my new car and how everything works. I’ve never had a salesperson take that much time and genuinely make sure I understood and felt comfortable with my vehicle before leaving. Perfect experience all the way around! Thank you to the entire team for making this such a great experience. I truly appreciate all of you! More
by Jennifer.fortson
September 30, 2026
Seraphin was a great sales person. He listened and showed me option before offering his opinion. He was a great help. The rest of the team was friendly and helpful and the dealership j He listened and showed me option before offering his opinion. He was a great help. The rest of the team was friendly and helpful and the dealership just feels comfortable. I recommend them highly! More
by Bill Steckel
September 29, 2026
It is a well kept and welcoming dealership and the salesman are more than helpful and trustworthy! salesman are more than helpful and trustworthy! More
by Triffic78
Employees Worked With
September 25, 2026
I enjoyed working with Serafin and the entire team at Fair Oaks! They did a great job helping me through the buying experiencing! Fair Oaks! They did a great job helping me through the buying experiencing! More
by anthonysciarrino
Employees Worked With
September 22, 2026
Sales team was easy to work with and they followed up with questions. Dealership facility was very nice with questions. Dealership facility was very nice More
by R.patrick26
September 16, 2026
We would encourage prospective buyers to ask to work with Israel. Knowledgeable, thorough, patient, a very nice person to work with! Israel. Knowledgeable, thorough, patient, a very nice person to work with! More
by Icecube
Employees Worked With
September 06, 2026
Excellent experience with Israel and the whole team. Sales and finance departments are both wonderful. Sales and finance departments are both wonderful. More
by Willykent
Employees Worked With
August 27, 2026
Fair Oaks Lincoln is a good place to do business. We love Serafin! He is great to work with on a car! We love Serafin! He is great to work with on a car! More
by ChipVK
August 26, 2026
My experience at the dealership was excellent. Israel was extremely helpful and I can tell that he is a benefit to your dealership.. Israel was extremely helpful and I can tell that he is a benefit to your dealership.. More
by eganphyllis
Employees Worked With
