Fair Oaks Ford - Service Center

Great Service! I went in to have "The Works" done on our car and called the previous day to see when I could bring our car in. So took it in first thing in the morn I went in to have "The Works" done on our car and called the previous day to see when I could bring our car in. So took it in first thing in the morning. Very courteous and professional. With many other cars to work on, I was surprised to see it did not take as long as I anticipated. I look forward to returning when I need the next oil change. More

Great Customer Service Each time I bring my car in to be serviced I'm greeted warmly by the staff. The service is quick and the waiting accommodations are very comfortable. Each time I bring my car in to be serviced I'm greeted warmly by the staff. The service is quick and the waiting accommodations are very comfortable. They never try to tack on extra services that are not needed like some dealerships I've dealt with in the past. More

Service Team is excellent! I have a great experience every time I come into Fair Oaks Ford. Whether I'm chatting with my sales guy Jeremy Bloom or working with Joe Mayer and the I have a great experience every time I come into Fair Oaks Ford. Whether I'm chatting with my sales guy Jeremy Bloom or working with Joe Mayer and the Service team, I am always reminded about how glad I am that I bought a Ford - and that I bought it there. More

2010 Escape 30000mi service I brought my 2010 Escape in for a 30000 mile service and check-up. They recommended a few things like replacing the front brake pads and replacing the I brought my 2010 Escape in for a 30000 mile service and check-up. They recommended a few things like replacing the front brake pads and replacing the transmission fluid. I knew the vehicle needed this, and there was a sale regarding the brake service. It took a little over a hour to perform this service, plus I was given a 10% discount. More

As always, very professional, courteous, helpful,. I am always pleased when my car is serviced at Fair Oaks. I believe I get "Fair" treatment.Joe, is very efficient and treats :us", my car and me, as i I am always pleased when my car is serviced at Fair Oaks. I believe I get "Fair" treatment.Joe, is very efficient and treats :us", my car and me, as if we are the #1 priority. The service is good, all problems dealt with on a timely basis. Many services are performed as a courtesy to the customer without additional charges. I TRUST the service department at Fair Oaks. More

The Best Service We have owned Ford cars as long as we have had cars. One of the advantages of servicing our cars at the dealership is there complete knowledge of our We have owned Ford cars as long as we have had cars. One of the advantages of servicing our cars at the dealership is there complete knowledge of our make and excellent quality of service. We always feel we have received the best care for each service and for the lifetime of the car. The service advisers at Fair Oaks Ford are always, friendly and eager to assist us with any issue. Over our thirty years of our car ownership in the Naperville area we have received individual attention with clear explanations of services and prices as well as timely and proficient work. Joe Mayer has often been our adviser and I can recommend his assistance as professional, friendly and efficient. More

Great and Friendly Service I have had many cars and have had dealings with many dealerships. With Fair Oak Ford I have had the best experience. Great service that is well done I have had many cars and have had dealings with many dealerships. With Fair Oak Ford I have had the best experience. Great service that is well done in a very timely manner. I have recommended them to my friends and family. Thank you! More

I'll be back! A week before I went to another auto repair facility for an oil change and was told my brakes needed service (and was quoted a price). Thought I'd A week before I went to another auto repair facility for an oil change and was told my brakes needed service (and was quoted a price). Thought I'd give Fair Oaks Ford in Naperville a try and was helped by Joe Mayer. He was fast, friendly and they were very fairly priced (even a bit less than the other place). An added bonus was an exceptional customer service waiting area......complimentary wifi, coffee, cookies, etc. Couldn't of been nicer. I'll be back! More

Outstanding Customer Service The quality of the service department at Fair Oaks Ford Lincoln far exceeds that of any other dealer service department that I have ever been to in th The quality of the service department at Fair Oaks Ford Lincoln far exceeds that of any other dealer service department that I have ever been to in the forty five years that I have been purchasing new vehicles. More

Very good Service I bought my first Ford from Fair Oaks, and have had almost all my service done with them. I have been extremely satisfied with everything they have do I bought my first Ford from Fair Oaks, and have had almost all my service done with them. I have been extremely satisfied with everything they have done over the last 3 years with absolutely no complaints. More