Fair Oaks Ford - Service Center

Professional and timley Working with Joe, the service representative, was very professional and helpful. Besides explaining in detail my problem, and spend extra time with me Working with Joe, the service representative, was very professional and helpful. Besides explaining in detail my problem, and spend extra time with me explaining the ratings on the tire usage and that Ford would be competitive for new tire purchases. More

New Vehicle Purchase & manufacturer recommended maintenance Purchased a new F150 last year from Fair Oaks Ford, and have taken it in for standard recommended maintenance since. Everyone has been great to deal Purchased a new F150 last year from Fair Oaks Ford, and have taken it in for standard recommended maintenance since. Everyone has been great to deal with; the customer service has definitely met my expectations. I would certainly recommend checking them out if you are purchasing a new vehicle and servicing that vehicle. More

Alignment service Once again, the service is outstanding! Always friendly and the waiting area lends to great conversation with other customers. Love the complimentar Once again, the service is outstanding! Always friendly and the waiting area lends to great conversation with other customers. Love the complimentary car wash everytime! More

Always dependable and friendly From the moment you enter either the service area, or the main showroom, you get warm feeling that this is the place to be. The service people expl From the moment you enter either the service area, or the main showroom, you get warm feeling that this is the place to be. The service people explain clearly what is going on and the options that you have to choose from. The sales people wan to get you into a vehicle that is right of you and are willing to make it happen. What more could you ask of a dealership? More

On Time and Accurate Service All of the members of the service support team and the mechanics at Fair Oaks Ford are friendly and provide outstanding and timely - accurate service. All of the members of the service support team and the mechanics at Fair Oaks Ford are friendly and provide outstanding and timely - accurate service. The Team is extremely trustworthy and do quality work. We have been a customer of this dealership, and only this dealership, since 1987. We have successfully referred friends, family, and co-workers who are equally as satisfied. Tom T More

Great Customer Service Carlos always shows great customer service to me. Every time I come to have service its always the best service and I'm greeted with a smile!!! Carlos always shows great customer service to me. Every time I come to have service its always the best service and I'm greeted with a smile!!! More

Always do a good job. Clear explanations of work needed Consistently do a great job with quick and courteous service. Seem to always fit the appointment to my schedule. Great explanation of the work requi Consistently do a great job with quick and courteous service. Seem to always fit the appointment to my schedule. Great explanation of the work required and the cost. More

Perfect Oil Change In and out In No Time! Wonderful place to get work done. On time and friendly. The perfect dealer experience! This is my second time coming here for service and they are so Wonderful place to get work done. On time and friendly. The perfect dealer experience! This is my second time coming here for service and they are so far and above my old dealer I could never go back. As a side note the sales team is superb as well. Friendly and very helpful even when I was just checking out the future ride. More

"The Works" Oil Change No appointment necessary and I was in and out in 45 minutes, "The Works" includes oil change, tire rotation, and inspection. A complimentary car wash No appointment necessary and I was in and out in 45 minutes, "The Works" includes oil change, tire rotation, and inspection. A complimentary car wash is a bonus! The Service Writer was exceptionally knowledgeable, friendly and helpful. The waiting room is well appointed and comfortable. Overall an A+ experience! More

Great service Leased my car from the dealership a year ago; great experience. I now bring the car back here for service and every time I have been in, the attention Leased my car from the dealership a year ago; great experience. I now bring the car back here for service and every time I have been in, the attention and service I have been given has been fantastic. Always quick, great explanation of the work done. More