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Fair Oaks Ford - Service Center

Naperville, IL

4.6
284 Reviews

284 Reviews of Fair Oaks Ford - Service Center

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May 29, 2015

I felt appreciated as a customer. The Service Department was responsive and professional. I felt appreciated as a customer. From my original phone call to schedule service until I pick More

by Fusion49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Luciano
May 26, 2015

Positive Experience Service was immediate, though I did have an appointment scheduled. I was in/out w/in an hour and the waiting area was comfortable and pleasant. Staf More

by BMc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mayer
May 25, 2015

Everything went really nice!! The entire experience was favorable. The staff was courteous, and professional, and I felt like they were trying to do the service and also take good More

by bobesposit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Collins
May 24, 2015

Once again, a terrific customer experience The service department at Fair Oaks Ford, Lincoln is first rate in every respect. I worked with John Mazurek this time and he was terrific. The work More

by pmarsh20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 23, 2015

very good service. Understood and high qualified people who can answer any question about cars ,finances.They always tray understood what you need what car will be fit More

by smokytsz07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mayer
May 22, 2015

Routine Maintenance and Air Conditioner CheckUp This continues to be the best service team out there. They are always courteous, helpful, detailed in explanations and finished on time. Thank you More

by macduffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Collins, Dave Wargo, Joe Mayer
May 21, 2015

Repair under warranty I got my 07 mustang's airbag replaced under recall. The staff are knowledgeable and helpful. The facility is clean and the waiting room is nice. Highl More

by danieltai123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Collins
May 20, 2015

Service for my Ford Escape Was having a problem with the blower for the heater and air conditioning. Carlos Posada got me in and out in no time. They even did the multi-point More

by karen2391
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 20, 2015

Tire and Brake Service for my 2007 Mercury Mountineer Fair Oak Ford/Lincoln service is great.,...Dave and Joe always do a terrific job....they keep you informed on the repair and do only what is necessary More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wargo, Joe Mayer
May 19, 2015

Always professional and fast As usual, everyone at Fair Oaks was great. They always treat me with respect and they always take good care of my car. It's never a hassle taking my More

by dan2112
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Luciano
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