284 Reviews of Fair Oaks Ford - Service Center
Excellent Service! I've never had such a great experience. Fair Oaks Ford service department is excellent! Fantastic customer service and honest assessment of what nee I've never had such a great experience. Fair Oaks Ford service department is excellent! Fantastic customer service and honest assessment of what needed to be done. It was my first time at this dealership and they just won over a customer for life. More
Tire Replacement Good service, fair price, in and out in about an hour. Have gone to this dealer since purchase and all visits have been to my satisfaction. Good service, fair price, in and out in about an hour. Have gone to this dealer since purchase and all visits have been to my satisfaction. More
Oil change Got oil changed today Took about 45 minutes They washed my car and I was done Very satisfied Price was fair for this type of service Got oil changed today Took about 45 minutes They washed my car and I was done Very satisfied Price was fair for this type of service More
Car Repair I've gone to Fair Oaks Ford for service for close to 8 years. The staff is professional, courteous, and efficient. I always feel like they try to do I've gone to Fair Oaks Ford for service for close to 8 years. The staff is professional, courteous, and efficient. I always feel like they try to do their best to complete the repairs but be aware of costs. More
Excellent Service I've been going to Fair Oaks Ford Lincoln ever since I bought my Mercury Milan. This dealership has excellent customer service, and exceed in providin I've been going to Fair Oaks Ford Lincoln ever since I bought my Mercury Milan. This dealership has excellent customer service, and exceed in providing reliable, efficient service to their customers. The staff is kind, courteous, and extremely knowledgeable, and I have piece of mind taking my car in for service. Excellent facility as well! More
Oil Change + CD player repair Came in for an oil change and CD player not working. Out in an hour with an oil change and a plan to replace the CD player. Came in for an oil change and CD player not working. Out in an hour with an oil change and a plan to replace the CD player. More
Comfortable and informative Very quick check in at service. Good disclosure of repairs needed. Service advisor was couteous and closely listened to customer concerns and repairs Very quick check in at service. Good disclosure of repairs needed. Service advisor was couteous and closely listened to customer concerns and repairs needed. Not pushy to accept suggested repairs found by technician. More
Satisfied customer for five years I started going to Fair Oaks when I moved back to Chicago in 2011 and have used them exclusively since. They continue to exceed my expectations. I started going to Fair Oaks when I moved back to Chicago in 2011 and have used them exclusively since. They continue to exceed my expectations. More
Once again great service Purchased my 2014Ford Escape in August 2014, and I have been back to the dealership three (3) times for and oil change. On all three of my visits I ha Purchased my 2014Ford Escape in August 2014, and I have been back to the dealership three (3) times for and oil change. On all three of my visits I have been very pleased with the prompt and professional service I have received by the service advisors. Also the waiting area is bright clean and very comfortable. I will continue to bring my car to fair oaks and I will be in the market for another new car in the very near future and the only place I will go will be fair oaks. More
Professional, Prompt, Reputable The service advisors are courteous, knowledgeable, and honest. They explain all of the services and charges in detail. They will not perform a service The service advisors are courteous, knowledgeable, and honest. They explain all of the services and charges in detail. They will not perform a service unless it is truly needed. The services are performed in a reasonable timeframe. The waiting area is very comfortable. Refreshments, snacks, and WiFi are provided. My vehicle is washed before the keys are returned to me. More