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Fair Oaks Ford - Service Center

Naperville, IL

4.6
284 Reviews

284 Reviews of Fair Oaks Ford - Service Center

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June 18, 2015

Excellent Service! I've never had such a great experience. Fair Oaks Ford service department is excellent! Fantastic customer service and honest assessment of what nee More

by Markley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mayer
June 17, 2015

Tire Replacement Good service, fair price, in and out in about an hour. Have gone to this dealer since purchase and all visits have been to my satisfaction. More

by ddentlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mayer
June 16, 2015

Oil change Got oil changed today Took about 45 minutes They washed my car and I was done Very satisfied Price was fair for this type of service More

by Ed48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mayer
June 15, 2015

Car Repair I've gone to Fair Oaks Ford for service for close to 8 years. The staff is professional, courteous, and efficient. I always feel like they try to do More

by kp614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Wargo, Joe Mayer
June 15, 2015

Excellent Service I've been going to Fair Oaks Ford Lincoln ever since I bought my Mercury Milan. This dealership has excellent customer service, and exceed in providin More

by jfnaper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wargo, Joe Mayer
June 15, 2015

Oil Change + CD player repair Came in for an oil change and CD player not working. Out in an hour with an oil change and a plan to replace the CD player. More

by TwoMercuries
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mayer
June 14, 2015

Comfortable and informative Very quick check in at service. Good disclosure of repairs needed. Service advisor was couteous and closely listened to customer concerns and repairs More

by fordguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Collins
June 14, 2015

Satisfied customer for five years I started going to Fair Oaks when I moved back to Chicago in 2011 and have used them exclusively since. They continue to exceed my expectations. More

by BarCar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mayer
June 13, 2015

Once again great service Purchased my 2014Ford Escape in August 2014, and I have been back to the dealership three (3) times for and oil change. On all three of my visits I ha More

by mrscudero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Collins
June 11, 2015

Professional, Prompt, Reputable The service advisors are courteous, knowledgeable, and honest. They explain all of the services and charges in detail. They will not perform a service More

by davegrz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Collins, Joe Mayer
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