Fair Oaks Ford - Service Center

Best customer service at any dealership I have ever been to they went above and beyond what I expected to they went above and beyond what I expected More

I always service the vehicle at the dealership. They are professional and courteous and the work performed is always great. However, it took 1 hour and 44 minutes for an oil change which I think is They are professional and courteous and the work performed is always great. However, it took 1 hour and 44 minutes for an oil change which I think is a bit too long, even with a scheduled appointment. More

The service writer said that my vehicle would be ready within a specific and it was. The most important thing was that he checked to see if the work could be accomplished in the time asked for and it wa within a specific and it was. The most important thing was that he checked to see if the work could be accomplished in the time asked for and it was. More

The truck was dirtier than when I brought it in. A gouge the the leather of the center console. Charged for aiming the headlights, that was unsuccessful. Charged for coolant flush, That did not w A gouge the the leather of the center console. Charged for aiming the headlights, that was unsuccessful. Charged for coolant flush, That did not work; it is still cloudy. Other service work preformed yet to be quantified. The only bright note is the service adviser was very nice. More

I was given excellent service and was pleased with the work that was done. Thanks. work that was done. Thanks. More

Had great service from both the valet driver Natalie and great service from Trevor in the service department. Kept me updated on progress to my vehicle from start to finish. Would recommend to family and fr great service from Trevor in the service department. Kept me updated on progress to my vehicle from start to finish. Would recommend to family and friends. More

They did the wor in a reasonable amount of time and at a reasonable cost. reasonable cost. More

So far I have been happy with your dealership one thing I look for is truthfulness and honesty and the moment that doesn't take place is the moment I look for someone else so far I feel I have always been fa look for is truthfulness and honesty and the moment that doesn't take place is the moment I look for someone else so far I feel I have always been fairly treated. John runs a good service department More

They left my car dirty and white paint on my passenger seat and floor,and also no gas... seat and floor,and also no gas... More

Great service and the new valet service rocks. Wish I could give 6 stars! Big shout out to John M. Who always makes sure the job was done right Wish I could give 6 stars! Big shout out to John M. Who always makes sure the job was done right More