Fair Oaks Ford - Service Center

Service Dept My wife went in to have her tire looked at- we purchased the wheel and tire coverage from Ford. They wanted to charge in addition to the insurance co My wife went in to have her tire looked at- we purchased the wheel and tire coverage from Ford. They wanted to charge in addition to the insurance coverage, and their customer service and professionalism is substandard. More

Responsive, Understanding, Professional Responded quickly to my request for service. Understood my concerns, performed service professionally. The staff was accommodating and the service ar Responded quickly to my request for service. Understood my concerns, performed service professionally. The staff was accommodating and the service area was clean bright and a fresh pot of coffee was brewing - cookies were good too!! More

Top notch dealership and service center Service reps are friendly and knowledgeable. Get you in and out for oil change in minimal time and waiting area is very clean and comfortable. Has T Service reps are friendly and knowledgeable. Get you in and out for oil change in minimal time and waiting area is very clean and comfortable. Has TV, computer bays, children's playroom, refreshments, working table areas -- everything you need to make the best use of your wait time. Always a good experience at Fair Oaks. More

Service Department Service department personnel always professional and courteous. Always listen to what you say and address your concerns. They perform service quickl Service department personnel always professional and courteous. Always listen to what you say and address your concerns. They perform service quickly for you and advise you if the repair/service will take a long time. If so, they will offer you a shuttle home, if needed, depending on how far you live. More

Service Call Above and Beyond I took my Focus hatchback in for headlight repairs. During the service their technician, unprompted, fixed a rattle in my hatch that I had tuned out I took my Focus hatchback in for headlight repairs. During the service their technician, unprompted, fixed a rattle in my hatch that I had tuned out over time. The silence as I drove away was wonderful. I'm confident that all of their repairs were done correctly and heartened by their attention to detail. More

Trustworthy, honest, and reliable repair I received an honest assessment of the problem which I learned would take about 2.5 hrs to repair. Ford drove me home and finished the job on time. Th I received an honest assessment of the problem which I learned would take about 2.5 hrs to repair. Ford drove me home and finished the job on time. The problem was totally eradicated. More

Fixed an outside mirror. Fair Oaks Ford has been servicing my Expedition for 13 years. The service has been excellent and profession. I would highly recommend their dealersh Fair Oaks Ford has been servicing my Expedition for 13 years. The service has been excellent and profession. I would highly recommend their dealership. My truck has over 212,000 and still runs great. More

regular service I have been taking my car to Fair Oaks for regular maintenance since I bought it - always taking it in for "an oil change and anything else it needs" I have been taking my car to Fair Oaks for regular maintenance since I bought it - always taking it in for "an oil change and anything else it needs" . I can rely on them to keep on everyhting. The price is reasonable and the staff are always professional and straightforward. More

Power Steering Fluid Flush I was very happy with the service provided by Dave Wargo. He met my expectations and was professional. Work was complete on time wtihout any problem I was very happy with the service provided by Dave Wargo. He met my expectations and was professional. Work was complete on time wtihout any problems. More

Basic oil change service June 2015 Dealership provides reliable service at a reasonable price. This instance in June 2015 was no different. Have used extensively for minor and major wor Dealership provides reliable service at a reasonable price. This instance in June 2015 was no different. Have used extensively for minor and major work over 7 years. More