Fair Oaks Ford - Service Center

Great Service This is my second Ford Escape. I bought the last one at Fair Oaks. Love Escapes. The service is GREAT!!! Dave is Great to work with he explained to This is my second Ford Escape. I bought the last one at Fair Oaks. Love Escapes. The service is GREAT!!! Dave is Great to work with he explained to me and make sure I understand. More

Fair Oaks Ford Excellent Service Department Just had another excellent service experience at Fair Oaks Ford-Lincoln on our 2009 Mustang.. Over 23 years we have had 5 cars (receive all their ser Just had another excellent service experience at Fair Oaks Ford-Lincoln on our 2009 Mustang.. Over 23 years we have had 5 cars (receive all their service needs: oil changes, brakes, cooling system, etc. at Fair Oaks. Two of the vehicles are going strong with over 100,000 miles and a third is over 90,000 miles and a fourth was traded in at over 90,000 miles. The consistent excellent personal service from John Mazurek and the entire team as well as the ability to fix it right the first time are the reasons we continue to rely on the Fair Oaks Service Department.for all our needs. More

Great Service Quick and excellent service. Dave took care of my car needs, including notifying me of two recalls for my 2015 fusion. The dealership promptly took ca Quick and excellent service. Dave took care of my car needs, including notifying me of two recalls for my 2015 fusion. The dealership promptly took care of any issues that I had. More

Always amazing!!!! Every time I go in to have service on my ford explorer of focus the service provide is always don with a smile. Its nice to come whee everyone knows Every time I go in to have service on my ford explorer of focus the service provide is always don with a smile. Its nice to come whee everyone knows you by name and treat you like you are valuable and not just a customer paying for service. Its an excellent service team!!!!! More

Best Experience We have been servicing since over 3 yrs . We have always had good experience. Spotless Clean. My husband enjoys the waiting area and the food /snack We have been servicing since over 3 yrs . We have always had good experience. Spotless Clean. My husband enjoys the waiting area and the food /snacks. More

Awesome Service I have been going to Fair Oaks Lincoln in Naperville for service for the past 2 years and have always been satisfied. Plus they probably have the bes I have been going to Fair Oaks Lincoln in Naperville for service for the past 2 years and have always been satisfied. Plus they probably have the best waiting area in the area, and they have free cookies. Enough said. More

Fair Oaks Ford Lincoln in Naperville is the best ever! All service advisors and mechanics are professional, courteous and knowledgeable. I'm a car buff (formerly called a "gear head") who needs to understa All service advisors and mechanics are professional, courteous and knowledgeable. I'm a car buff (formerly called a "gear head") who needs to understand all repairs and causes of failures. They take time to time to listen to my concerns and questions and explain the service very well. I have had 3 full size Fords serviced here, two were new (2010, 2013) and have never had a problem. Also bought two pre-owned cars here and was fully satisfied. They always wash my car after service, greatly appreciated! I can recommend them with out hesitation. More

Scheduled Maintenance Service The service people at Fair Oaks Ford are always courteous to me and are efficient in addressing the needs of my vehicle. Due to the high level of serv The service people at Fair Oaks Ford are always courteous to me and are efficient in addressing the needs of my vehicle. Due to the high level of service I always receive there, this dealership would be the only place I would shop for a new Ford vehicle. More

Outstanding F-250 Super Duty Service Fair Oaks Ford is a great dealership. They have the best diesel expert in Chicago area if you should need him (Hanson) but the truck runs so well I ha Fair Oaks Ford is a great dealership. They have the best diesel expert in Chicago area if you should need him (Hanson) but the truck runs so well I have hardly ever needed his expertise. Wayne and Carlos make the visit a totally positive experience. Wayne, like me, tows with trucks and takes care of all details. Carlos is friendly gets me in and out with no issue and always looks over the web for Ford discounts that can apply. In addition to scheduled maintenance, Carlos matched the best deal I could find in the Chicago area for new Michelin tires thru Ford. This dealership is my single point of contact for quality work on my F-250 Super Duty Truck. More

In late out early! Dave is my guy there. He checked me in for my "Works" Oil change service and gave me an hour & a half time to wait, when I drove in at around 11am. Dave is my guy there. He checked me in for my "Works" Oil change service and gave me an hour & a half time to wait, when I drove in at around 11am. Not a good time to bring in the car, but he said he'd shoot the moon to get me out ASAP. 45 min. and I was good to go. Always greeted with a nice hello, how are you! Clean SUV out the door! More