Fair Oaks Ford - Service Center

Routine Service I continue to use Fair Oaks for servicing my Milan because I know Dave Wargo will monitor my service schedule to assure all important areas are proper I continue to use Fair Oaks for servicing my Milan because I know Dave Wargo will monitor my service schedule to assure all important areas are properly protected. More

Regularly scheduled maintenance I had my 2012 Ford Edge serviced by Fair Oaks Ford in Naperville for the regularly scheduled maintenance which include oil change, oil filter change, I had my 2012 Ford Edge serviced by Fair Oaks Ford in Naperville for the regularly scheduled maintenance which include oil change, oil filter change, tire check, tire rotation and fluid top off. It has been my practice in the past to perform these items myself. I am planning a driving vacation and wanted the service to be completed before my departure. I went to do my car preparation before I left and found that the dealer had completed all the maintenance items I normally preform. Their service was prompt, courteous and complete. Thanks for a great job at a reasonable price. More

Ford Service They always take great care of my 2014 Fusion Hybrid in a timely and professional manner. They are friendly and I always feel they are making a prior They always take great care of my 2014 Fusion Hybrid in a timely and professional manner. They are friendly and I always feel they are making a priority to take my vehicle. More

Regular Maintenance There were no problems with the service other than needing a new air filter. The service rep let me about it before having it done...I appreciated th There were no problems with the service other than needing a new air filter. The service rep let me about it before having it done...I appreciated that. My only comment is that for "just" an oil change, the charge is $47; if you have "The Works" done, it's $39.95. Plus any coupon discount cannot be applied to "The Works"; even a $10 coupon off for a regular oil change is not advantageous vs. "The Works". I think having just an oil change should be a lot less; other places charge $19.95 (basic - no synthetic). More

Service Review Getting a car worked on can sometimes be so frustrating. I have to say that when I go in to Fair Oaks Ford that I feel like I'm getting excellent ser Getting a car worked on can sometimes be so frustrating. I have to say that when I go in to Fair Oaks Ford that I feel like I'm getting excellent service. They know me by name. They take the time to talk to me about issues. And, while keeping your car running can be expensive at time, I always feel like they doing the best to provide me with the best service at the most affordable price. More

Great Service Went for an oil change on Saturday was able to get the car in quickly. The service people are very friendly and knowledgeable. They do more than just Went for an oil change on Saturday was able to get the car in quickly. The service people are very friendly and knowledgeable. They do more than just an oil change. Would definitely recommend and will go back. More

Great Service with great people I always enjoy my experience with this service group. Not only do they perform the items I requested but make sure the rest of the car in in working o I always enjoy my experience with this service group. Not only do they perform the items I requested but make sure the rest of the car in in working order. They are very good at keeping up on the maintenance items that are need each year. More

Great Service Everytime We receive great service every time we visit Fair Oaks Ford in Naperville. The service advisors are always friendly and helpful! I would definitely We receive great service every time we visit Fair Oaks Ford in Naperville. The service advisors are always friendly and helpful! I would definitely recommend this dealer! More

20,000 mile check up C-Max plug in Car went in for the 20,000 mile service and I did not know what to expect. After some confusion realized that the dealer only did what was required a Car went in for the 20,000 mile service and I did not know what to expect. After some confusion realized that the dealer only did what was required and not the additional services that would have increased the cost of the service. I appreciate very much the honesty and trustworthiness of the technician and Anthony, the service writer. More

Outstanding Service Center After owning many cars during the last fifty two years, the Service Center at Fair Oaks Ford in Naperville is the BEST that I have ever dealt with! Th After owning many cars during the last fifty two years, the Service Center at Fair Oaks Ford in Naperville is the BEST that I have ever dealt with! The staff is very knowledgable, very well trained and extremely customer friendly. My Ford Fusion Hybrid is always ready when promised and I have recommended Fair Oaks Ford to many of my friends and neighbors. More