Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fair Oaks Ford
Naperville, IL
3,153 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,153 reviews
July 29, 2020
Came in wanting a 2020 Ford Ranger and that’s what we left with we worked with Jesus who was awesome and fun !! We couldn’t have asked for a better salesperson !! Emir in finance was wonderful as well !! left with we worked with Jesus who was awesome and fun !! We couldn’t have asked for a better salesperson !! Emir in finance was wonderful as well !! Overall great experience we will definitely be back ! Thanks Fair Oaks!! More
by mali16
Employees Worked With
July 28, 2020
The purchase process was nice and easy. I offered a purchase price, they countered at a fair price and the deal was done. No added extras like some dealers try to pull on you. Bob Williams was great purchase price, they countered at a fair price and the deal was done. No added extras like some dealers try to pull on you. Bob Williams was great to work with and very efficient. I would recommend Fair Oaks Ford. More
by Content123
Employees Worked With
Bob Williams
July 27, 2020
The best dealership The people who work here is vere kind and friendly, they answer all your questions. the man who attended me was very patient and kind. When I purchase The people who work here is vere kind and friendly, they answer all your questions. the man who attended me was very patient and kind. When I purchased my car I culdn´t be happier, the experience was fabulous from start to finish. Congratualations for your service. More
by Javer Lara
Employees Worked With
July 24, 2020
I bought a 2017 ford from Terrell and through the whole process he was very helpful and informal. He was very entertaining, and I also learned a lot from him. I would highly recommend him when visiting thi process he was very helpful and informal. He was very entertaining, and I also learned a lot from him. I would highly recommend him when visiting this dealership!!! More
by Eli W
Employees Worked With
Terrell Williams
July 23, 2020
Thank You Fair Oaks From AKRAM Thank you Lorenzo. He may have been new but was very respectful. Thank you to Mike, Lorenzo, Adam, and Jorge for helping make things easy for me. Thank you Lorenzo. He may have been new but was very respectful. Thank you to Mike, Lorenzo, Adam, and Jorge for helping make things easy for me. More
by akramrafati203
July 21, 2020
I got my Lincoln MKZ at this dealership and I do not regret my decision whatsoever. The staff is friendly, respectful, and knowledgeable. They make it a point to keep the store clean, something that is regret my decision whatsoever. The staff is friendly, respectful, and knowledgeable. They make it a point to keep the store clean, something that is very important especially now during the pandemic. The waiting area is comfortable and there are snacks, coffee, and water provided. Mark Benakovich is always there to ensure issues are solved in a timely and professional manner. I will continue to do business at this store and will be sure to recommend it to others. More
by Sam DeAnda
July 20, 2020
I had a great experience. My sales Rep. Bob was very attentive and helpful. He took his time and was very patient with me and made sure I was happy with my purchase attentive and helpful. He took his time and was very patient with me and made sure I was happy with my purchase More
by Jazmineprice87
Employees Worked With
Bob Williams
July 16, 2020
Jesus was very friendly and helpful. He worked with us on getting a good deal on a Hyundai Sonata Eco. I will definitely be returning to purchase another vehicle in the future. getting a good deal on a Hyundai Sonata Eco. I will definitely be returning to purchase another vehicle in the future. More
by CESARGUT2000
Employees Worked With
July 15, 2020
Bob was Friendly, professional & accommodating throughout the entire process. Greeted and taken care immediately upon arrival to the facility. Very customer centric. Overall a great experience. the entire process. Greeted and taken care immediately upon arrival to the facility. Very customer centric. Overall a great experience. More
by Lissa Montenegro
July 14, 2020
Thank you Pam did a great job helping us find the 2020 Explorer we wanted. We really appreciated everything teh time she took and showing us the features. Pam did a great job helping us find the 2020 Explorer we wanted. We really appreciated everything teh time she took and showing us the features. More
by Scott
Employees Worked With
