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Fair Oaks Ford
Naperville, IL
3,152 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,152 reviews
August 16, 2020
Bob Williams is great! Great experience! Bob was great and the team that helped! We would highly recommend to go and if you do see Bob. The dealership is great. Try it out. Great experience! Bob was great and the team that helped! We would highly recommend to go and if you do see Bob. The dealership is great. Try it out. More
by kristy.kuntz
Employees Worked With
Bob Williams
August 13, 2020
I had a very unique experience at Fair Oak dealership. The experience I had was one-of-a-kind but it was one of the best experiences that you could ever receive at Fair Oaks dealership. Bob Williams, Ken The experience I had was one-of-a-kind but it was one of the best experiences that you could ever receive at Fair Oaks dealership. Bob Williams, Ken the finance manager, Jeremy the sales manager and everyone on the staff of Fair Oak dealership was outstanding. I can't say anything bad about my experience except that it was a unique one and I will continue to do business with Fair Oaks dealership More
by lorenzobrown30
August 11, 2020
We had a very positive experience buying our Aviator through Fair Oaks Ford. Our salesman Bob was very thorough, professional and kind. 5 star!! We would definitely return for our next car purchase. through Fair Oaks Ford. Our salesman Bob was very thorough, professional and kind. 5 star!! We would definitely return for our next car purchase. More
by talktocarla@yahoo.com
Employees Worked With
Bob Williams
August 08, 2020
Jorge was very helpful and nice. He was able to help me get into a vehicle quickly after my other vehicle was totaled. The management and finance team he worked with were also very helpful and tried to mak get into a vehicle quickly after my other vehicle was totaled. The management and finance team he worked with were also very helpful and tried to make the whole process as easy as possible. More
by Sammarrero24
August 08, 2020
My wife and I purchase two vehicles for our home. Our salesman was Mohammed and he made our whole experience from start to finish the reason why I would recommend friends and family to Fair Oaks Ford Lin salesman was Mohammed and he made our whole experience from start to finish the reason why I would recommend friends and family to Fair Oaks Ford Lincoln. Our experience continue to get better with every person we dealt with throughout the staff. Mike Ramadan the sales manager really stepped in and made a big difference in the closing business of these two car purchases. Our experience was finally topped off with our finance person Emir . All of our concerns and questions were answered well and we understood everything we were signing. My wife and I truly felt in our hearts that all of the staff we dealt with were genuine and professional... More
by John Napolitano
Employees Worked With
Other Employees :
Mike Ramadan 5 stars . Emir Cordic 5 stars
August 06, 2020
Great dealership, salesperson, experience. Great experience. Bob Williams knows his vehicles. Great to deal with. Kept the process moving along. Not overly aggressive. Gave what he could and Great experience. Bob Williams knows his vehicles. Great to deal with. Kept the process moving along. Not overly aggressive. Gave what he could and let you know where there was just no more to give. If you're sincere about buying a vehicle, see Bob and Fair Oaks. If not, don't waste your time or theirs. You have to understand that they make their living selling vehicles...not "smokin' & jokin'". See Bob for an honest and fair deal. More
by rangermajor1051
Employees Worked With
Bob Williams
August 06, 2020
Service is excellent, Bob Williams is very talented Service is excellent, Bob Williams is very talented sales person, nice to deal with him Happy to recommed to my friends and business Nice SUV,en Service is excellent, Bob Williams is very talented sales person, nice to deal with him Happy to recommed to my friends and business Nice SUV,enjoying More
by yogesh
August 04, 2020
Serafin made purchasing a vehicle fun and easy, I bought exactly what I wanted, a new Explorer! Very happy with his service and my new SUV! Highly recommend Serafin!! exactly what I wanted, a new Explorer! Very happy with his service and my new SUV! Highly recommend Serafin!! More
by YGalvan
Employees Worked With
July 31, 2020
Serafin worked with me and allowed me to get the deal I wanted Great couple of hours of work! Would recommend using him for your salesman I got a sweet ride for a good price Win win wanted Great couple of hours of work! Would recommend using him for your salesman I got a sweet ride for a good price Win win More
by Brp2207
Employees Worked With
July 29, 2020
Came in wanting a 2020 Ford Ranger and that’s what we left with we worked with Jesus who was awesome and fun !! We couldn’t have asked for a better salesperson !! Emir in finance was wonderful as well !! left with we worked with Jesus who was awesome and fun !! We couldn’t have asked for a better salesperson !! Emir in finance was wonderful as well !! Overall great experience we will definitely be back ! Thanks Fair Oaks!! More
by mali16
Employees Worked With
