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Fair Oaks Ford
Naperville, IL
3,152 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,152 reviews
November 30, 2020
Quality place with quality staff. Bought a car from Mo A last year, decided to treat the wife to a Lincoln. Mo knew exactly what we needed and got us into a beautiful white Navigator. Couldn’t be happier, e last year, decided to treat the wife to a Lincoln. Mo knew exactly what we needed and got us into a beautiful white Navigator. Couldn’t be happier, especially with a newborn on the way! More
by Danpelian
Employees Worked With
November 30, 2020
Absolutely great sales representative. I will without a doubt take all my business to Mohammed at Fair Oaks from now on as well as recommend my friends and family go to him. doubt take all my business to Mohammed at Fair Oaks from now on as well as recommend my friends and family go to him. More
by David
Employees Worked With
November 29, 2020
Jesus was very nice and helpful with everything. He was friendly and very good at explaining things. He knows how to work well with people and makes sure his connection is more than business. friendly and very good at explaining things. He knows how to work well with people and makes sure his connection is more than business. More
by Jen
Employees Worked With
November 29, 2020
Jorge and the entire staff at Fair Oaks did a phenomenal job!!!!! This is the third vehicle I have bought from this dealership and I am not disappointed. From the sales staff to the service department every job!!!!! This is the third vehicle I have bought from this dealership and I am not disappointed. From the sales staff to the service department everyone does an outstanding job. More
by Escape guy 10/31
November 28, 2020
Had a great experience with the 2 associates that helped me purchase my new 2020 Ford Mustang Bullitt. jorge was quick to answer all questions and help me through any process I was questioning. me purchase my new 2020 Ford Mustang Bullitt. jorge was quick to answer all questions and help me through any process I was questioning. More
by Tylermick
November 23, 2020
Serafin was great to work with. We went into the dealership to look at one car and did not care for it and Serafin know about what we wanted and showed us a great car that we really liked and bought dealership to look at one car and did not care for it and Serafin know about what we wanted and showed us a great car that we really liked and bought. Great salesman that went above what he had to do to make us happy. More
by radiantsounds
Employees Worked With
November 18, 2020
Serafin helped me and my mom pick the right car. He did amazing he helped me with all my questions with no issues he is TOP NOTCH! amazing he helped me with all my questions with no issues he is TOP NOTCH! More
by yocie
Employees Worked With
November 01, 2020
Service and sales staff were great! I went in for service and they took great care of me and then Jorge followed up the day after to ensure I was satisfied and everything was ok. service and they took great care of me and then Jorge followed up the day after to ensure I was satisfied and everything was ok. More
by todd_barentine
October 31, 2020
Pam is awesome to work with she goes above an beyond! She really listens to your needs and makes things happen. Would definitely buy another car from her! really listens to your needs and makes things happen. Would definitely buy another car from her! More
by Donnacol11
Employees Worked With
