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Fair Oaks Ford
Naperville, IL
3,152 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,152 reviews
December 06, 2020
I didn’t think I would buy a Lincoln but now I am so happy that Badges helped me find my new car! Awesome service by everyone who helped. happy that Badges helped me find my new car! Awesome service by everyone who helped. More
by Natalie
Employees Worked With
December 06, 2020
We are from Rockford and decided to go to Fair Oaks just to peruse the Lincoln Nautilus selection as they have a huge inventory on their lot. Our intent was just to look however we drove home in a new Nauti to peruse the Lincoln Nautilus selection as they have a huge inventory on their lot. Our intent was just to look however we drove home in a new Nautilus that we love ! Worked with Badges Faraj and he was awesome ! Made it pretty easy for us to trade the Lincoln MKC we were driving and get into the new Nautilus ! His Customer Service Skills are super and with no pressure ! We would not hesitate to work with him again when the time comes ! Thanks Badges !! More
by jgregg1223
Employees Worked With
December 05, 2020
We were very impressed with the level of service we received in purchasing our new car. Darren was extremely well informed about every aspect of the car which raised our comfort level in our decision received in purchasing our new car. Darren was extremely well informed about every aspect of the car which raised our comfort level in our decision to purchase from Fair Oaks rather than our local dealership More
by Erinlcg
Employees Worked With
Darren Sanders
December 05, 2020
I received excellent service without all the salesman xx! getting my vehicle was straightforward and I did not feel like they were hiding any numbers from me during my experience. getting my vehicle was straightforward and I did not feel like they were hiding any numbers from me during my experience. More
by Work
Employees Worked With
Terrell Williams
December 04, 2020
Badges was very professional and made the buying process smoother. However, the after market and closing needs to be streamlined to save the customer time smoother. However, the after market and closing needs to be streamlined to save the customer time More
by klprist
December 02, 2020
Badges did a great job squaring away my new lease upgrade. He was very knowledgeable and made the process simple and easy. Would definitely recommend. upgrade. He was very knowledgeable and made the process simple and easy. Would definitely recommend. More
by Kate.ruyter
Employees Worked With
December 01, 2020
Badges was able to find a Fusion in the color I wanted. The only negative was the amount of time it took from agreeing to the deal to actually driving away with my new car. The only negative was the amount of time it took from agreeing to the deal to actually driving away with my new car. More
by Lpbanker
Employees Worked With
December 01, 2020
Great honest salesman. Helped me choose the right car for me and was very informed on the vehicles. Would recommend to a friend any day. me and was very informed on the vehicles. Would recommend to a friend any day. More
by David B
Employees Worked With
November 30, 2020
Came in to look as a Used Infiniti SUV. Brandon sanitized the car, pulled it up, and took me on a test drive. After the deal gave me his business card and offered to help if I ever had a problem or needed an the car, pulled it up, and took me on a test drive. After the deal gave me his business card and offered to help if I ever had a problem or needed anything, very polite and helpful! More
by moham.sajid
Employees Worked With
Brandon Calfee
November 30, 2020
My previous buying experience was not pleasant at all, but buying my Explorer here was the complete opposite with Ashton. Would recommend him to anyone but buying my Explorer here was the complete opposite with Ashton. Would recommend him to anyone More
by Larry
Employees Worked With
Ashton Jones
