Fair Oaks Ford

Alyssa was super helpful and was able to answer all of my questions. I wasn't looking forward to the whole process of purchasing a car but Alyssa made it a positive experience and I will recommend her to my questions. I wasn't looking forward to the whole process of purchasing a car but Alyssa made it a positive experience and I will recommend her to my friends. More

I wasn't planning on purchasing a vehicle on this particular day. I was just shopping around. I test drove a few other cars at another dealership. I went into Fair Oaks Ford. The salesman was very particular day. I was just shopping around. I test drove a few other cars at another dealership. I went into Fair Oaks Ford. The salesman was very persistent not pushy. I told him what payment that I could afford. What type a suv that I wanted. Eric, got me a great deal and the suv that fits me and my family. Thank you Eric, and Fair Oaks Ford in Naperville. More

From the first minute I arrived until the last, all the personnel at Fair Oats have treated me professionally and thoroughly. They made my wife and me feel special. personnel at Fair Oats have treated me professionally and thoroughly. They made my wife and me feel special. More

They had what I was looking for and worked out a good deal with me deal with me More

It is always a pleasure to work with Serafin Castelan and sales manager Moe Abdallah when it comes time to buy a new car. I have purchased 3 new Fords in the past 2 years and I will continue to come back to sales manager Moe Abdallah when it comes time to buy a new car. I have purchased 3 new Fords in the past 2 years and I will continue to come back to Fair Oaks for our cars. More

We're able to hook me up with an option. Car end a great deal with exactly what I need to dick Car end a great deal with exactly what I need to dick More

Didn’t follow through on agreed upon pricing. Salesperson knew nothing about the car and nobody explained squat to me. When you dpend $88,000 on a limited edition Mustang and come all the way fro Salesperson knew nothing about the car and nobody explained squat to me. When you dpend $88,000 on a limited edition Mustang and come all the way from Michigan to do so you’d think their would be more assistance. When i asked the salesperson what the different driving modes meant she said “ It has modes?” Finance guy left me holding the bag on $500 to transfer registration that was supposed to be included in my “out the door” price. He flat out lied to me. I’ve called several times and got no return call. They just wanted me out the door because they knew I would come sll thr way from Michigan to get the $500 they owe me on the “out the door” deal thst I got stuck with… More

Great experience, easy to work with, pricing was the best around, salesman was great to work with. around, salesman was great to work with. More

The process was quick and easy. We were very happy with the experience and I’m very happy with my vehicle. We were very happy with the experience and I’m very happy with my vehicle. More

the process only took a few hours, Rich Wilson did a very good job of finding the right car for us based on our needs and explained everything very thoroughly. would highly recommend this location and Rich W good job of finding the right car for us based on our needs and explained everything very thoroughly. would highly recommend this location and Rich Wilson specifically to anyone in the market for a new car! More