Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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From the first minute I arrived until the last, all the personnel at Fair Oats have treated me professionally and thoroughly. They made my wife and me feel special. personnel at Fair Oats have treated me professionally and thoroughly. They made my wife and me feel special. More
It is always a pleasure to work with Serafin Castelan and sales manager Moe Abdallah when it comes time to buy a new car. I have purchased 3 new Fords in the past 2 years and I will continue to come back to sales manager Moe Abdallah when it comes time to buy a new car. I have purchased 3 new Fords in the past 2 years and I will continue to come back to Fair Oaks for our cars. More
Didn’t follow through on agreed upon pricing. Salesperson knew nothing about the car and nobody explained squat to me. When you dpend $88,000 on a limited edition Mustang and come all the way fro Salesperson knew nothing about the car and nobody explained squat to me. When you dpend $88,000 on a limited edition Mustang and come all the way from Michigan to do so you’d think their would be more assistance. When i asked the salesperson what the different driving modes meant she said “ It has modes?” Finance guy left me holding the bag on $500 to transfer registration that was supposed to be included in my “out the door” price. He flat out lied to me. I’ve called several times and got no return call. They just wanted me out the door because they knew I would come sll thr way from Michigan to get the $500 they owe me on the “out the door” deal thst I got stuck with… More
Great experience, easy to work with, pricing was the best around, salesman was great to work with. around, salesman was great to work with. More
The process was quick and easy. We were very happy with the experience and I’m very happy with my vehicle. We were very happy with the experience and I’m very happy with my vehicle. More
the process only took a few hours, Rich Wilson did a very good job of finding the right car for us based on our needs and explained everything very thoroughly. would highly recommend this location and Rich W good job of finding the right car for us based on our needs and explained everything very thoroughly. would highly recommend this location and Rich Wilson specifically to anyone in the market for a new car! More
This process took a few weeks for us, and everyone was very patient and was happy to help us when we were ready. We worked with Darren and he was extremely helpful when it came to choosing a new vehicle. very patient and was happy to help us when we were ready. We worked with Darren and he was extremely helpful when it came to choosing a new vehicle. The one I originally test drove had sold, but Darren went out of his way to find the same exact car to be delivered that same day so i wouldn't settle for something that wasn't what I wanted. I couldn't be happier with my expedition, and will recommend them to anyone who is in the market for a vehicle. More