Fair Oaks Ford

Le Roy Churchill is a very knowledgable and friendly salesman and was very helpful in finding the right car that fit my needs and my budget. Leroy and team, Terrel Williams who also helped quite a bit salesman and was very helpful in finding the right car that fit my needs and my budget. Leroy and team, Terrel Williams who also helped quite a bit with the paperwork and Larry Domeracki, who helped work a wonderful deal for me, made the whole car buying experience very pleasant and I really appreciated their helpfulness in guiding me through the whole process. More

Thank you Mr. Wilson for taking the time with me to look for a Lincoln MKZ. I appreciate your professionalism and patience and I look forward to doing business with you. for a Lincoln MKZ. I appreciate your professionalism and patience and I look forward to doing business with you. More

Awesome all around. Sales people are extremely accommodating especially now during the pandemic. They sanitize regularly which made me feel safe during my visit. Service department is top notch. I accommodating especially now during the pandemic. They sanitize regularly which made me feel safe during my visit. Service department is top notch. I would never consider using another dealership. My Lincoln Continental is my baby and only deserves the best. More

My experience at Fair Oaks was nothing but amazing. The moment you walk in you are immediately greeted. The dealership in general is clean, open, and upbeat. I was immediately greeted by Jorge who then wor moment you walk in you are immediately greeted. The dealership in general is clean, open, and upbeat. I was immediately greeted by Jorge who then worked with me to find my next car and gave me many options to work into my budget. Jorge was very understanding to my wants and needs in regards to what I was looking for in a car, and was never once pushy or made me feel like I needed to purchase. I felt I was in the driver's seat the whole appointment (pun intended). He took time to explain everything about the car, everything about financing and answered every question I had. Sean helped with final documents and paperwork and was also great to work with. Sean made an otherwise daunting task of signing paper after paper laid back and feel like a breeze. I walked in leary and nervous for this next large purchase, but I am so happy I went to Fair Oaks. I left over the moon and am extremely happy with my new car and the overall experience of working with the team at Fair Oaks Naperville. More

Wow! All dealerships should be this professional and courteous. It's clear that the leaders value empathy for the customer. They negotiate like any dealer, but without any nonsense. Jorge, Jeremy, Se courteous. It's clear that the leaders value empathy for the customer. They negotiate like any dealer, but without any nonsense. Jorge, Jeremy, Sean and Cece are great to work with, and they are prepared for any issues that can come up. I was an out-of-state buyer, and one of the keys could not be located. They got creative to get me a new key without me travelling back to Illinois. More

I would like to thank LeRoy Churchill fro helping me look for a car for my wife. He was helpful, friendly, and made the experience very pleasant. for a car for my wife. He was helpful, friendly, and made the experience very pleasant. More

Overall it the process was fairly smooth. Too much back and forth with changes. Would be better to have specifics shown from the start rather than you coming to an agreement and being brought to finance af and forth with changes. Would be better to have specifics shown from the start rather than you coming to an agreement and being brought to finance after hours of waiting, then rushed through signing official papers. More

Darren is a very knowledgeable car salesman and courteousy. I appreciated his humor and attentiveness in handling our purchase. We will definitely recommend him to our friends. courteousy. I appreciated his humor and attentiveness in handling our purchase. We will definitely recommend him to our friends. More