Fair Oaks Ford

Adam was great from the beginning. I must've changed my mind on 3 different vehicles but he stayed patient to make sure I was happy. Not once did I ever feel pressured or felt like I was wasting his time. mind on 3 different vehicles but he stayed patient to make sure I was happy. Not once did I ever feel pressured or felt like I was wasting his time. He even worked late to help me find a vehicle. The buying process was equally as good. We had some obstacles (my own doing) but all parties assisted to get the deal done. Ken in finance was great as well. He provided all of the available warranties and was extremely friendly. My experience was nothing short of phenomenal. Thank you Adam and team for making this a great buying experience. More

Pamela is by far the most knowledgeable and professional sales associate I’ve ever had the pleasure to assist me with my new car lease. sales associate I’ve ever had the pleasure to assist me with my new car lease. More

Adam was super personable and helped me find the best car for me! I felt comfortable explaining my needs and asking for several quotes along with looking at several different cars. After finding the best fit for me! I felt comfortable explaining my needs and asking for several quotes along with looking at several different cars. After finding the best fit, he was open to sharing all the details for the car. Overall Adam was knowledgeable and made the dreaded “buying a car” experience pleasant! More

Jeremy was super friendly, warm, and very professional. While we were waiting for the vehicle to be serviced Jeremy did an excellent job checking in with us and following up. He was prompt and attentive, e While we were waiting for the vehicle to be serviced Jeremy did an excellent job checking in with us and following up. He was prompt and attentive, exceeding our expectations. Highly recommend Jeremy! More

Their customer service it’s a plus! Highly recommend, special thanks to Jorge Ortiz in the sales department best sales man! Thank you for the help and time in getting our new Chevy traverse! special thanks to Jorge Ortiz in the sales department best sales man! Thank you for the help and time in getting our new Chevy traverse! More

Upon entering the dealership I was greeted by Serafin Castellan. I have to say that he went above and beyond in making this car purchase one of the most enjoyable I have ever had. He is extremely knowled Castellan. I have to say that he went above and beyond in making this car purchase one of the most enjoyable I have ever had. He is extremely knowledgeable about all Ford products and helped me make the right choice for me and my family. I feel I went in as a customer but left as a friend. I will definitely buy my next car from Fair Oaks and Serafin! Thanks for a great experience! More

I was very nervous about shopping for a new vehicle as I have heard about pushy salesmen. I went to Fair Oaks Ford with my guard up until I got to talk to Serafin. He was so wonderful to work with and mad have heard about pushy salesmen. I went to Fair Oaks Ford with my guard up until I got to talk to Serafin. He was so wonderful to work with and made my experience a very positive one. I don't think I could buy from anyone else. Thank you Serafin!! 10 stars for you!! More

Serafin is very knowledgeable and professional! Very happy with my purchase! It was my first time visiting the dealership and will definitely be back! The price was very fair. happy with my purchase! It was my first time visiting the dealership and will definitely be back! The price was very fair. More

Serafin is always a pleasure to work with, he has been my guy for the past 10 years! I refer my family and friends to Serafin. guy for the past 10 years! I refer my family and friends to Serafin. More

This is definitely the place to purchase a good value vehicle! The service is outstanding, Israel E. is a true professional and very genuine. I spent hours at another dealership being pitched a car that vehicle! The service is outstanding, Israel E. is a true professional and very genuine. I spent hours at another dealership being pitched a car that didn't meet any of my standards, it made me feel uncomfortable and hesitant to go to another dealership. Lucky enough, a buddy recommended this dealership and the rest is history! I am now a happy and loyal Ford customer that will be recommending every person to Israel! More