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Fair Oaks Ford
Naperville, IL
3,152 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,152 reviews
May 04, 2021
“Best” experience buying my new Lincoln , reason why , Pam Hammersmith! Pam made it such an enjoyable experience with her knowledge, friendliness and service ! Ask for Pam , beautiful Dealership too ! Pam Hammersmith! Pam made it such an enjoyable experience with her knowledge, friendliness and service ! Ask for Pam , beautiful Dealership too ! More
by Kfranch
May 02, 2021
The employees were courteous, friendly and professional. The facility was clean and inviting. They really do try to work with you to meet your needs. The facility was clean and inviting. They really do try to work with you to meet your needs. More
by KH21
Employees Worked With
April 27, 2021
Had an easy and straightforward buying experience with Terrell. He was very helpful and professional and I never felt like I was being pressured into anything. Would recommend to a friend Terrell. He was very helpful and professional and I never felt like I was being pressured into anything. Would recommend to a friend More
by jkainef
Employees Worked With
Terrell Williams
April 21, 2021
I worked with Jose Santiago to buy a new Ford Escape Hybrid. He was amazing from start to finish. He was patient with my questions and requests and I felt like he really understood what I needed in orde Hybrid. He was amazing from start to finish. He was patient with my questions and requests and I felt like he really understood what I needed in order to feel comfortable making the purchase. He was honest and knowledgeable and I would go back to him again. Moe was helpful in the pricing and was very friendly every time I was in there, from the first moment he greeted me to when I came back to get an small issue fixed. More
by kelsund
April 10, 2021
I WOULD LIKE TO THANK RICHARD WILSON FOR HIS PROFESSIONALISM IN HELPING ME LOOK FOR A USED CAR. I WILL BE BACK TO PURCHASE A VEHICLE. PROFESSIONALISM IN HELPING ME LOOK FOR A USED CAR. I WILL BE BACK TO PURCHASE A VEHICLE. More
by Nina Jones
Employees Worked With
April 09, 2021
Great friendly customer service. They have a wide selection of new and used vehicles to choose from. A nice clean safe environment forvyour shopping experience. selection of new and used vehicles to choose from. A nice clean safe environment forvyour shopping experience. More
by Connie
Employees Worked With
Other Employees :
Evelyn Cielo, Allison Gregory, Sean Farmer
April 09, 2021
Rich was very helpful and extremely professional. He was very upfront and honest about everything. We even started talking about sports and our families. I would definitely recommend him to anybody looking very upfront and honest about everything. We even started talking about sports and our families. I would definitely recommend him to anybody looking to purchase a new vehicle. More
by JSims87
Employees Worked With
April 09, 2021
Rich, was awesome to work with. Very friendly and knowledgeable. Thank you Rich outstanding customer service. i be will refer my friends and family. Pam knowledgeable. Thank you Rich outstanding customer service. i be will refer my friends and family. Pam More
by Pamela Perry
Employees Worked With
April 08, 2021
I had a terrible accident the next day I walked into Fair Oaks and drove out in a beautiful fusion, thanks to the deal and hardwork from the team there, they came down in price to make this affordable an I a Oaks and drove out in a beautiful fusion, thanks to the deal and hardwork from the team there, they came down in price to make this affordable an I am definitely going back for my next car purchase, ask for Serafin Castelan, best experience. More
by Kateb
Employees Worked With
