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Fair Oaks Ford
Naperville, IL
3,151 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,151 reviews
October 28, 2021
Fair oaks lincoln made looking for a car easy and painless. Pam was a pleasure to work with. painless. Pam was a pleasure to work with. More
by Pbdrummerboy
Employees Worked With
October 21, 2021
AWSOME dealership, above AWSOME employees. No pressure sales. My wife and I felt like a guest not a sale number. They were very accommodating with the whole process. Rich was our sales guy. He’s very down sales. My wife and I felt like a guest not a sale number. They were very accommodating with the whole process. Rich was our sales guy. He’s very down to earth, personable and very knowledgeable about the vehicles they sell. More
by b.koss
Employees Worked With
Other Employees :
Amy, helped us with the loaner while a bed liner was being installed in the truck we bought, 5 star rating for her as well.
October 21, 2021
Jose answered all of the questions I had regarding my Bronco. He has always helped me get my previous cars, and I come back to him because he is professional. Bronco. He has always helped me get my previous cars, and I come back to him because he is professional. More
by Rjpauga2017
Employees Worked With
October 20, 2021
I stopped by Fair Oaks to check out the Aviator and worked with Justin. Justin was very professional, helpful and patient Fair Oaks did have a good selection of Aviators coming in, which was helpful si worked with Justin. Justin was very professional, helpful and patient Fair Oaks did have a good selection of Aviators coming in, which was helpful since I was slow to decide and I know there are inventory shortages for vehicles. I had a great experience buying here! More
by areitzel
Employees Worked With
Justin Brown
October 13, 2021
He was efficient and really listened to my needs in purchasing my new vehicle. Overall very pleased. purchasing my new vehicle. Overall very pleased. More
by Linda731
Employees Worked With
October 05, 2021
Everything went great from start to finish.Jorge was Everything went great from start to finish. Jorge was very thorough, courteous, and followed thru perfectly! Everything went great from start to finish. Jorge was very thorough, courteous, and followed thru perfectly! More
by allbetternow10
September 30, 2021
The experience was fantastic! Sales man Jose Santiago made the process smooth and easy. We love doing business at Fair Oaks Ford, this isn’t our first car with them and won’t be our last. made the process smooth and easy. We love doing business at Fair Oaks Ford, this isn’t our first car with them and won’t be our last. More
by Samantha
September 29, 2021
Everyone was extremely helpful, professional and Pleasant. Very grateful that I decided to go all the way to Naperville. Pleasant. Very grateful that I decided to go all the way to Naperville. More
by marthatorressantiago
September 29, 2021
Jose was a joy to work with. He made the process extremely easy explained everything thoroughly. I enjoyed my experience and I would definitely recommend him extremely easy explained everything thoroughly. I enjoyed my experience and I would definitely recommend him More
by rwil4040
Employees Worked With
Jose Arroyo
