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Fair Oaks Ford
Naperville, IL
3,151 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,151 reviews
December 04, 2021
Good experience, liked that they were not trying to sell me everything under the sun, they also beat my credit unions loan rate me everything under the sun, they also beat my credit unions loan rate More
by averigjo2
November 30, 2021
Rich was absolutely fantastic! We were on a real time crunch to get the deal done and Rich worked very hard to make sure we found the right car…and were out the door quickly. His professionalism and cour crunch to get the deal done and Rich worked very hard to make sure we found the right car…and were out the door quickly. His professionalism and courtesy to us were top notch. Highly recommend Rich and Fair Oaks! More
by jjgdortch
Employees Worked With
November 29, 2021
I was greeted upon arrival by a sales person named Rich Wilson. He was friendly and not pushy. He gave me my space and answered all of my questions honestly. Wilson. He was friendly and not pushy. He gave me my space and answered all of my questions honestly. More
by paulmalek
Employees Worked With
November 29, 2021
We have been doing business at Fair Oaks Ford for more than 35 years. Whether we are shopping for a new or used car, the sales staff listens to our needs and always finds us the right vehicle at the right than 35 years. Whether we are shopping for a new or used car, the sales staff listens to our needs and always finds us the right vehicle at the right price! Pam Hammersmith has particularly provided us with exceptional service going above and beyond to meet our needs. We have been extremely pleased with all of our interactions and purchases from Fair Oaks over the many, many years we have done business with them and would highly recommend this dealership whether you are in the market for a new or a used vehicle. More
by JillK
Employees Worked With
November 29, 2021
Great service and the salesperson, Pam Hammersmith is awesome! Would refer this dealership and Pam to my friends any day! awesome! Would refer this dealership and Pam to my friends any day! More
by danielkrajnovich
Employees Worked With
November 29, 2021
Great sales service Rich Wilson was great and professional. He greeted me upon arrival and answered all of all of my questions. He went above and beyond to make sure I was taken care of. professional. He greeted me upon arrival and answered all of all of my questions. He went above and beyond to make sure I was taken care of. More
by paulmalek
Employees Worked With
Rich Wilson
November 23, 2021
Moe is straight forward and fair. Great experience! Dealing with him and Dean was a great experience. Dealing with him and Dean was a great experience. More
by JenGirl
November 19, 2021
Mr Santiago was very knowledgeable and he made the whole experience of buying a car very enjoyable. The whole team at Fair Oaks Ford are awesome.We highly recommend them. experience of buying a car very enjoyable. The whole team at Fair Oaks Ford are awesome.We highly recommend them. More
by marclan447
Employees Worked With
November 16, 2021
I had a great experience with the dealer & finance department. I'm happy with my the price and my purchase overall. department. I'm happy with my the price and my purchase overall. More
by Dennis
Employees Worked With
November 10, 2021
Jose was wonderful - experienced polite not pushy and very very pleasant to deal with - considering we did not want to purchase anything, he made us very happy with our new truck. very very pleasant to deal with - considering we did not want to purchase anything, he made us very happy with our new truck. More
by happyjayjay
