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Fair Oaks Ford
Naperville, IL
3,151 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,151 reviews
January 04, 2022
Jose is awesome ! Low key low pressure experience . Knows a ton about there products , inventories and incoming vehicles. Very experienced and a true gentlemen. I would recommend him and this dealersh Knows a ton about there products , inventories and incoming vehicles. Very experienced and a true gentlemen. I would recommend him and this dealership for Ford vehicles ! More
by cuomomail
December 30, 2021
Pam is great to work with! Very honest, friendly and wants you to be happy with your purchase. We have known Pam for years and will continue to work with her when purchasing our vehicles! wants you to be happy with your purchase. We have known Pam for years and will continue to work with her when purchasing our vehicles! More
by serenawestphal
Employees Worked With
December 30, 2021
It was a pleasureable and enjoyable experience as well as fast and efficient service. Coming to Fair Oaks was a great decision. fast and efficient service. Coming to Fair Oaks was a great decision. More
by Zaneta
Employees Worked With
December 30, 2021
Jorge is an amazing salesman, he did not give up even when our financing was looking tough at first until I left the dealership with my dream car! Fantastic service all around 10/10 when our financing was looking tough at first until I left the dealership with my dream car! Fantastic service all around 10/10 More
by Jelmo283
December 29, 2021
New, state of the art dealership. Sales staff is friendly, knowledgeable and courteous. I highly recommend this dealership. friendly, knowledgeable and courteous. I highly recommend this dealership. More
by Hammer
Employees Worked With
December 17, 2021
Rich was super fantastic ! We were looking for a good trade-in value for our Ford Explorer. He helped us not only find the right vehicle which met our expectations but also worked the right sales numbers trade-in value for our Ford Explorer. He helped us not only find the right vehicle which met our expectations but also worked the right sales numbers. Rich worked very hard and helped us get closer to the deal sacrificing his lunch time treating customers as a very high priority. His professional, impartial and courtesy approach towards satisfying the customers is an excellent quality. We very highly recommend Rich and Fair Oaks for any fellow customers looking for good car deals and the best customer satisfaction in town. More
by Ravi Neela
December 14, 2021
Erik would be the only sales person I’d talk to there. The others are confused and give wrong information. The others are confused and give wrong information. More
by Elenabaiker
December 11, 2021
Friendly service and all around a good experience. They explain everything in great detail. I am grateful explain everything in great detail. I am grateful More
by Pablo
Verified CustomerDecember 08, 2021
I stopped in looking to purchase a car and was a bit short on time. Erik Padilla welcomed me in and reviewed what I needed and the current inventory. Found what would work for me and had me out of the short on time. Erik Padilla welcomed me in and reviewed what I needed and the current inventory. Found what would work for me and had me out of the dealership quickly and without hassle. Didn't make me deal with a ton of people, just quick and easy. Great experience. More
by JT-incognito
Employees Worked With
