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Fair Oaks Ford
Naperville, IL
3,142 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,142 reviews
November 06, 2010
After visiting numerous other competitive dealorships, I stopped at Fair Oaks Ford after viewing the vehicle I was interested in on their lot. I was imediately greeted by friendly staff upon entering the de stopped at Fair Oaks Ford after viewing the vehicle I was interested in on their lot. I was imediately greeted by friendly staff upon entering the dealorship. I felt comfortable asking all the necessary questions and was quickly provided a test drive. I received a very good price on the used vehicle I purchased. The sales manager was extremely helpful and honest. I have recomended Fair Oaks Ford to all my family and friends for future vehicle purchases. The General Manager John Krajnovich was a pleasure to work with and made the complicated procedure of purchasing a vehicle very easy. More
by Patty W
June 08, 2008
Customer service is a 5 because the sales manager jumped through hoops to make me happy. Friendliness is a 5 because everytime I walked in the sales personel greeted me and John would be sure and say hi. through hoops to make me happy. Friendliness is a 5 because everytime I walked in the sales personel greeted me and John would be sure and say hi. Overall experience is a 5 because after I bought my car I noticed a small dent after I had left the dealership. I called to tell them I found this and they repaineted and fixed the area and gave me free loaner cars for over a week when the work was being done. I gave the price a 5 because they beat everyone elses price. More
by dwadas
