Fair Oaks Ford

I am a Soldier stationed overseas. I recently had to return home on emergency leave. Prior to me departing for the United States I conducted all of my research for purchasing a new vehicle on line (thro return home on emergency leave. Prior to me departing for the United States I conducted all of my research for purchasing a new vehicle on line (through Edmunds.com). I contacted several dealerships and decided to go with Mr. Craig Holsman at Fair Oaks Ford. His level of professionalism clearly rose above everyone else's. He was extremely helpful in my purchase through the internet. He offered me an extremely competitve price that I couldn't pass up. I am extremely happy with my experience with Fair Oaks Ford. I could only assume that all of the employees at Fair Oaks Ford are as professional and eager to assist customers as Craig was. I will surely recommend all of my friends to make their future automobile purchases through the professional team at Fair Oaks Ford. Sincerely, Jeff Barrick More

The purchase of my new Escape was the easiest car buying experience I have ever had. Craig was easy to work with, very nice, not pushy, and gave me a great deal! Since I bought the car I have been back experience I have ever had. Craig was easy to work with, very nice, not pushy, and gave me a great deal! Since I bought the car I have been back to Fair Oaks for an oil change and had a great experience also. They were very friendly, had my car done in less time than they originally estimated, washed it, and had it outside the showroom ready to go for me. I will definitely go back to Fair Oaks next time my car needs service and they will be my first stop when I need to buy a new car. More

I have purchased two new 2010 Fords this year from Fair Oaks Ford and I have to say the customer service was outstanding! Craig Holsman is a great asset to Fair Oaks Ford. Whenever I decide to purchase a Oaks Ford and I have to say the customer service was outstanding! Craig Holsman is a great asset to Fair Oaks Ford. Whenever I decide to purchase another Ford Vehicle, Fair Oaks Ford will be my dealer and Craig Holsman will be my sales person. More

I interviewed several dealerships in the Chicago area, first by phone and then in person. I found Craig Holsman at Fair Oaks Ford to be forth right, friendly and honest. He exceeded my expectations. This first by phone and then in person. I found Craig Holsman at Fair Oaks Ford to be forth right, friendly and honest. He exceeded my expectations. This was a great experience and one that I will recommend to others. It was worth the drive from Chicago. More

Craig was very helpful in providing all the information we needed to make a decision on our new car purchase. We ended up getting the vehicle we wanted at a good price when we didn't think we could afford we needed to make a decision on our new car purchase. We ended up getting the vehicle we wanted at a good price when we didn't think we could afford that model initially. Other staff members we had contact with were very helpful as well. More

Craig is the BEST by far! We have bought numerous vehicles from him and he goes above and beyond to educate you and work with you to get you what you are looking for. Always honest, no BS salesman, vehicles from him and he goes above and beyond to educate you and work with you to get you what you are looking for. Always honest, no BS salesman, makes sure he looks out for you. All 4 of us in my family drive cars from Fair Oaks Ford and Craig! More

Craig made auto buying easier. He was very helpful and did not pressure us in any way. He even found my glasses for me that I left in a test drive. The service department was friendly also. It was a pleas did not pressure us in any way. He even found my glasses for me that I left in a test drive. The service department was friendly also. It was a pleassure doing business with Craig and Fair Oaks Ford. Thank you, Bob Ruf More

We have been Fair Oaks customers for 29 years. We have purchased 25 vehicles from this dealership, and have always been treated the way a customer should be treated. I drove over 1,000 miles to purchase purchased 25 vehicles from this dealership, and have always been treated the way a customer should be treated. I drove over 1,000 miles to purchase my latest Ford, why? The staff at Fair oaks Ford have always gone the extra mile to do things the correct way. Always a positive experience. More

I have given this dealership a 5 in all categories because there wasn't a 6! I have been a loyal Fair Oaks Ford customer for over 10 years. When I was looking into purchasing my first vehicle from t because there wasn't a 6! I have been a loyal Fair Oaks Ford customer for over 10 years. When I was looking into purchasing my first vehicle from them, I always had my guard up thinking that all salesmen were trying to rip me off and make a sale. Mr. Castelan never pressured me and all staff at Fair Oaks always cared for my needs by giving me a great deal everytime. They are very proffesional and have great customer service. I have purchased vehicles for my daughter and son, myself and my husband from Fair Oaks Ford. Thank you Fair Oaks Ford for your great service and great vehicles. More

This was a great experience and i would buy my next car here. Serafin was great to help us and the best part is that he speaks spanish to help understand everything better. The location is good and the here. Serafin was great to help us and the best part is that he speaks spanish to help understand everything better. The location is good and they had a great selection but the service waas outstanding. More