Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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In the ten years I have been dealing with Craig Holsman and Fair Oaks Ford they have been nothing but professional in all phases of the purchase transaction including timely response to my needs before, du and Fair Oaks Ford they have been nothing but professional in all phases of the purchase transaction including timely response to my needs before, during and after the purchase. I have been very satisfied with Craig and Fair Oaks and would recommend them to family and friends. More
I knew exactly what I wanted (a 2011 Focus SE), and I did not want to haggle. Craig Holsman responded promptly to my emails and provide me with an exact quote (i.e., an "out the door" price). When I came in, not want to haggle. Craig Holsman responded promptly to my emails and provide me with an exact quote (i.e., an "out the door" price). When I came in, he gave me a fair price for my trade-in and we made the deal. There were no surprises, such as trying to sneak added cost onto the bill of sale. I had a recent experience at another Ford dealer in which a $300 charge for vehicle etching was tacked on to the final bill. Craig was prompt, courteous, professional, and friendly. I will buy my next Ford at Fair Oaks because of Craig. More
My family has been buying cars from Craig Holsman for 15 years. The day before my holiday travel plans, my car breaks down. I called Craig and told him what I was interested in and how much I wanted to spen years. The day before my holiday travel plans, my car breaks down. I called Craig and told him what I was interested in and how much I wanted to spend. He emailed me a credit application right away and called me back in an hour and said "Come get your car." He had everything ready for me when I came from out of state to come pick it up that day. He hooked up my cellular phone to the SYNC system and showed me how to use all the gadget.I appreciate the NO HASSLE sale! He was great and I will continue to refer and buy from Craig for years to come! More
Craig Holsman is a great person do work with especially when buying a car. He is honest, straight forward - tells it like it is. He was willing to work with us on several which ended up in us buying a dif when buying a car. He is honest, straight forward - tells it like it is. He was willing to work with us on several which ended up in us buying a different vehicle than originally planned (both of them Ford) because of his help in processing the variables. Craig is very customer oriented and we felt very much at ease in our dealings with him. The service department, although we have not had used them much, seems very good and again customer oriented. It has been a pleasure dealing with Fair Oaks Ford. More
I have not as yet dealt with the Service Department but Craig made the purchasing quick and easy and over the last 3 or 4 years has consistently answered all of my questions about pricing for various Ford Craig made the purchasing quick and easy and over the last 3 or 4 years has consistently answered all of my questions about pricing for various Ford models. He is always prompt and and courteous. The price was good but could have been better but I wasn't about to haggle with a salesman that has always been helpful More
Craig was instrumental in finding my Ford Edge over the internet and helping me with the best deal. Cecilio Ruiz was my salesperson at the dealership and he was awesome about showing me all the features a internet and helping me with the best deal. Cecilio Ruiz was my salesperson at the dealership and he was awesome about showing me all the features and operations of the 2010 Ford Edge. I purchased the vehicle (sight unseen) and it was shipped from another dealership. When it arrived it was exactly what I wanted and even had a few extras that were thrown in at no charge (pinstriping). It was a great experience and I would DEFINITELY recommend them to anyone looking for a new car. More
I shopped for my new Ford Edge through the internet. I knew exactly what I wanted and they went above and beyond to locate one at another dealership 100 miles away. They had it ready for me to pick up wh knew exactly what I wanted and they went above and beyond to locate one at another dealership 100 miles away. They had it ready for me to pick up when promised. Craig did a great job on locating a vehicle and offering a great price and Jeremy made the paperwork and orientation process smooth and effortless. More
Craig was the reason I purchased my Mustang from this dealership. He was very personable and made me feel confident that I was getting a good deal. I liked his direct approach and felt he was the most dealership. He was very personable and made me feel confident that I was getting a good deal. I liked his direct approach and felt he was the most authentic compared to other salesmen I had dealt with concerning my car hunt. He met all his promises and I would definitely recommend this dealership, because of him. More
I was very pleased with the service that we received from Craig and Fair Oaks Ford. We began our search over the internet and Craig faithfully answered our questions and communicated with us through the pro Craig and Fair Oaks Ford. We began our search over the internet and Craig faithfully answered our questions and communicated with us through the process. I would definitely recommend Fair Oaks Ford and Craig again. More
I worked with Craig for a 5 month period always looking for the best deal. I shopped the tri-state area always looking to beat his deal. At the end of 5 months everything pointed back to Craig and Fair for the best deal. I shopped the tri-state area always looking to beat his deal. At the end of 5 months everything pointed back to Craig and Fair Oaks. He is a great salesman and truly wants the best deal for his customers. I would recommend Craig to anyone I talk to and I wish nothing but the best for him. More