Fair Oaks Ford

We purchased a new 2013 Ford Escape through Craig and the entire experience was great. He gave us what researched to be a very good price, a decent value for our trade, and through it all didn't pressure us entire experience was great. He gave us what researched to be a very good price, a decent value for our trade, and through it all didn't pressure us to make a decision, but rather gave us our options and let us have a relaxing car buying experience. I would highly recommend purchasing a vehicle through Craig for a no-pressure buying experience while knowing you are getting a decent value. More

Overall my experience was positive. The staff were all friendly. There was some confusion at the final purchase over the final cost but that was able to be sorted out. friendly. There was some confusion at the final purchase over the final cost but that was able to be sorted out. More

Group was friendly, knowldegeable, helpful...got a good price and got the vehichle i chose vrey quickly. The whole process took less than a week and was done mostly by e mail...real time saver and less ru price and got the vehichle i chose vrey quickly. The whole process took less than a week and was done mostly by e mail...real time saver and less running around for us old folks More

We were very pleased with the salesman, Serafin Castelan, he was very courteous and respectful. When we closed in our price we would have liked it a costing a little less. But we are pleased with the vehic he was very courteous and respectful. When we closed in our price we would have liked it a costing a little less. But we are pleased with the vehicle. More

We purchased a Ford Flex through a quote with AAA. We had a very specific product in mind and the vehicle had to be ordered. The price was great and the follow up through the process from Craig was great. Th a very specific product in mind and the vehicle had to be ordered. The price was great and the follow up through the process from Craig was great. The vehicle even came in about 10 days early. Pam was great with the paperwork and helping us with the vehicle features. We highly recommend this dealer. More

Paul was very helpful and showed us everything about the car and answered all of our questions. I found when I got home that I couldn't turn off the map lites. I called him and he took the time to walk me car and answered all of our questions. I found when I got home that I couldn't turn off the map lites. I called him and he took the time to walk me through it. All in all, a very pleasant experience. More

My wife and I were referred to this dealership by a friend who also had excellent customer service with the sales people. The person that worked with us in purchasing a new Ford fusion, was very helpfu friend who also had excellent customer service with the sales people. The person that worked with us in purchasing a new Ford fusion, was very helpful, friendly, and went out of his way to offer us the best deal possible. In helping my wife and I decide on what car to purchase, he was very patient while we drove several different makes and models. For pricing and financing, the sales manager was able to work with us to get the best deal possible within our budget. I would definitely recommend this dealership to family and friends if they are in the market for a new or used car because of the friendly service, and the willingness to work with the customer. More

Fair Oaks Ford did an outstanding job on my transaction which involved trading in a lease vehicle for a newer leased vehicle. They have the expertise and professionalism across the board with their person which involved trading in a lease vehicle for a newer leased vehicle. They have the expertise and professionalism across the board with their personnel. More

I was greeted right away and asked what they could help me with. I wanted to turn in my current lease and purchase a new vehicle. The whole process was fairly painless and I walked out of the dealership wi me with. I wanted to turn in my current lease and purchase a new vehicle. The whole process was fairly painless and I walked out of the dealership with the vehicle I wanted. I am, so far, very pleased with the overall experience with Fair Oaks Ford. More

Had a great experience with Fair Oaks. Made it very easy for me they were fair, prompt and straightforward. Even got a $500 college grad discount. for me they were fair, prompt and straightforward. Even got a $500 college grad discount. More