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Fair Oaks Ford
Naperville, IL
3,142 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,142 reviews
October 03, 2024
We’re very informative, not pushy checked about any rebates I qualified for and very knowledgeable on the trucks I was interested in. All In all a pleasure able buying experience. rebates I qualified for and very knowledgeable on the trucks I was interested in. All In all a pleasure able buying experience. More
by rbug79
October 02, 2024
Just recently got a new car through Fair Oaks Ford. The people were great to work with and super nice. The only issue I have is that I can’t help but feel like I got ripped off a little bit. I traded i The people were great to work with and super nice. The only issue I have is that I can’t help but feel like I got ripped off a little bit. I traded in a 2020 car and they completely lowballed me on the car. The car was in great condition and only had 36k miles on it and I honestly just got ripped off for it. If you’re looking for great customer service, please go there. Not for the price of the vehicles though. More
by domcoop
Employees Worked With
October 02, 2024
Salesmen were attentive and helpful. They listened to what we were looking for and worked with us to find a vehicle. They listened to what we were looking for and worked with us to find a vehicle. More
by melmaz59
October 01, 2024
good work, good showroom, good stock on premises, good support staff, and good guys to work with. support staff, and good guys to work with. More
by Dersert
Employees Worked With
September 24, 2024
Alyssa was very warm throughout our experience. She understood our expectations. We had good experience clarifying financials with Bob as well. She understood our expectations. We had good experience clarifying financials with Bob as well. More
by antonymeril
Employees Worked With
Alyssa and Bob
September 21, 2024
Everyone was extremely friendly, and helpful. This was actually the second ford dealership I had been to this week, and this is where I made my purchase. This was actually the second ford dealership I had been to this week, and this is where I made my purchase. More
by AmandaLC
Employees Worked With
Niko- he is the salesperson who helped me. He was awesome!
September 18, 2024
Anthony Delatorre was fantastic. We were talking to a few other dealers and he won our business over the course of the week. Would definitely buy from him again. We were talking to a few other dealers and he won our business over the course of the week. Would definitely buy from him again. More
by Mike Maguire
September 11, 2024
Came in to look at a new vehicle and Noel greeted us outside. Answered every single question I had (and I had a lot) & was very funny too! Please go see Noel if you're looking for a new car, he will hel outside. Answered every single question I had (and I had a lot) & was very funny too! Please go see Noel if you're looking for a new car, he will help you out just as well as he did with us! More
by Noel's favorite customer!!
Employees Worked With
August 14, 2024
Had a good deal and great after sales care…. looking forward to a long relationship looking forward to a long relationship More
by ravinderbanga
Employees Worked With
August 07, 2024
Fair Oaks has an excellent team. Erik Padilla (Sales) and the entire team at this company attended to me very well. I am excited about the prospect of a long-lasting partnership w Erik Padilla (Sales) and the entire team at this company attended to me very well. I am excited about the prospect of a long-lasting partnership with Fair Oaks, particularly for the next cars. The team is very well prepared to serve customers in the best possible way. More
by Andre Ontalba
