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Fair Oaks Ford

Naperville, IL

4.7
3,214 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,214 reviews

April 13, 2013

Pam was very helpful working withing our needs and helping us to get the price we wanted to work with. She also helped us to hook up the SYNC system a couple days later. We purchased another vehicle More

by Roberta13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 12, 2013

My sales experience was very good. Clint was friendly and efficient at finding the car I needed, and explaining the features. Their vehicle selection is excellent, and they had me in my new car, and bac More

by Jeric49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Clint Schreiber
April 11, 2013

After picking up a brochure from Serafin in January,I came back to take a closer look at the Ford Fusion. Serafin pointed out all the features and offered me to take a test drive. I was impressed with More

by rgodzik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
April 10, 2013

This service department is amazing! I was helped by Joe M. He has fixed all of my issues and is very understanding and honest. Great person to work with! More

by Textman1000
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mayer
April 10, 2013

Craig is the greatest. I was in the market for a new truck. He went the extra mile and found the perfect one at another dealership and got it for me. In time for factory rebates! I have used Craig in More

by Roeconnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
April 10, 2013

As usual at this dealership I was treated great. My questions were answered quickly and accurately. And everyone I dealt with was top notch. I will use this dealership again when I buy my next car. More

by DGWonnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 09, 2013

It's nice to see integrity in a car dealership. The team there worked with me on all aspects of the negotiation process and the salesman Bobby DeAnda made sure i was comfortable with the car before any More

by TomReed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 08, 2013

Flexibility, reasonable, treated me with respect, valued my business. Excellent quality / value / experience. Salesman & Sales Manager were fair & demonstrated consistent professional behavior notwithsta More

by HobsonOaks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 08, 2013

I purchased a 2013 Ford Fusion and I cannot say enough about the car but also the service received from Fair Oaks Ford sales representative Pam Hammersmith. Initially I was attracted to the Fusion strictl More

by VectorPilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April 08, 2013

I searched the internet for various vehicles and settled on the Edge. I have done business with Fair Oaks for quite a while and was confident they would be honest and helpful in my search for the right vehi More

by Womacks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Holsman
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