
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Pam was very helpful working withing our needs and helping us to get the price we wanted to work with. She also helped us to hook up the SYNC system a couple days later. We purchased another vehicle helping us to get the price we wanted to work with. She also helped us to hook up the SYNC system a couple days later. We purchased another vehicle from Fair Oaks years ago, and were also happy with that purchase. More
My sales experience was very good. Clint was friendly and efficient at finding the car I needed, and explaining the features. Their vehicle selection is excellent, and they had me in my new car, and bac and efficient at finding the car I needed, and explaining the features. Their vehicle selection is excellent, and they had me in my new car, and back on the road within a very brief time. I'd recommend this dealer to friends that want a good car buying experience. More
After picking up a brochure from Serafin in January,I came back to take a closer look at the Ford Fusion. Serafin pointed out all the features and offered me to take a test drive. I was impressed with came back to take a closer look at the Ford Fusion. Serafin pointed out all the features and offered me to take a test drive. I was impressed with the Fusions handling & styling. I proceeded to purchase the car. The Fair Oaks employees were very knowledgeable and answered all my questions. They made the purchasing process a pleasant experience. I would recommend Fair Oaks Dealership to anyone that would want to purchase a new automobile. More
This service department is amazing! I was helped by Joe M. He has fixed all of my issues and is very understanding and honest. Great person to work with! M. He has fixed all of my issues and is very understanding and honest. Great person to work with! More
Craig is the greatest. I was in the market for a new truck. He went the extra mile and found the perfect one at another dealership and got it for me. In time for factory rebates! I have used Craig in truck. He went the extra mile and found the perfect one at another dealership and got it for me. In time for factory rebates! I have used Craig in the past and will use him in the future! Professional and Courteous. More
As usual at this dealership I was treated great. My questions were answered quickly and accurately. And everyone I dealt with was top notch. I will use this dealership again when I buy my next car. questions were answered quickly and accurately. And everyone I dealt with was top notch. I will use this dealership again when I buy my next car. More
It's nice to see integrity in a car dealership. The team there worked with me on all aspects of the negotiation process and the salesman Bobby DeAnda made sure i was comfortable with the car before any team there worked with me on all aspects of the negotiation process and the salesman Bobby DeAnda made sure i was comfortable with the car before anyone left the dealership. More
Flexibility, reasonable, treated me with respect, valued my business. Excellent quality / value / experience. Salesman & Sales Manager were fair & demonstrated consistent professional behavior notwithsta my business. Excellent quality / value / experience. Salesman & Sales Manager were fair & demonstrated consistent professional behavior notwithstanding that I was fairly unyielding. They also secured the exact colr, make model & options that I was seeking. I am very pleased! Laurence Nelligan More
I purchased a 2013 Ford Fusion and I cannot say enough about the car but also the service received from Fair Oaks Ford sales representative Pam Hammersmith. Initially I was attracted to the Fusion strictl about the car but also the service received from Fair Oaks Ford sales representative Pam Hammersmith. Initially I was attracted to the Fusion strictly by it's style and strikingly good looks. I stopped in Fair Oaks Ford to give it a closer look and Pam invited me to test drive it on a variety of roads to best appreciate all it's benefits and features, needless to say, the car exceeded my expectations but most importantly, my experience purchasing the Fusion from Fair Oaks Ford exceeded the test drive!! More
I searched the internet for various vehicles and settled on the Edge. I have done business with Fair Oaks for quite a while and was confident they would be honest and helpful in my search for the right vehi on the Edge. I have done business with Fair Oaks for quite a while and was confident they would be honest and helpful in my search for the right vehicle. Craig was very helpful in locating the auto that met our needs and obtained it from another dealer out of the area. He and the other staff members were helpful without being pushy, Jeff Gose helped with the extended warranty that I wanted and was as pleasant as the rest of the staff. Thanks for a fine experience. More