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Fair Oaks Ford

Naperville, IL

4.7
3,181 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,181 reviews

May 31, 2013

This dealership has sold three cars to our family. They are very friendly, do not rush during the viewing process and explain the options available on the various cars we were interested in buying. More

by judyescape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Schreiber
May 30, 2013

Craig made this purchase simple. Found the color and model I wanted within one day. Serafin explained all the options thoroughly. This was my second purchase/lease from Fair Oaks. Definitely will ret More

by ksalata
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Holsman
May 30, 2013

The experience was hassle-free! Craig did a dealer trade to find the exact vehicle I wanted which was very efficient and took very little time. Craig kept me informed throughout the process. Would recommen More

by turucz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
May 27, 2013

Best new car buying experience I have ever had. Period. From the person who first responded to my internet inquiry to the porter that put the plates on my new car, the staff was always friendly and helpful More

by tbobrogers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
May 25, 2013

Jeremy was great giving me the best deal for a brand new car. I cant believe I got a 2013 car! Then I met Bob Wojtan who gave me a great deal on a package for the car and I got an automatic starter for it! More

by cocokie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy Bloom
May 23, 2013

The service was excellent and fast. The whole deal was made clearly. Seller extremely competent and capable. My experience with the dealership was the best possible, recommend to all. More

by edevallagojr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
May 21, 2013

I anticipated the stereotype high pressure auto dealer visit that most people fear. Instead, I was greeted warmly and was made to feel very comfortable. The deal we made was very fair and I felt very go More

by wobert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, and others, Craig Holsman
May 21, 2013

Steve Trudnos was a superb salesman. He obviously was watching for our arrival as he immediately greeted us upon are arrival actually meeting us outside the showroom doors. He had everything ready and wa More

by lynnmiloch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
can't recall names but one was the financing guy, the other sold us the protection package
May 20, 2013

I have never had such a pressure-free, enjoyable car buying experience before this visit to Fair Oaks. My salesperson, Paul, was professional, helpful, and knowledgeable of the car I was interested in More

by tntbaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 20, 2013

Craig made selecting my vehicle over the internet a pain free expeience. Got me the car I wanted in short order. Serafin has handled the my test drive and delivery instructions. He has handled any issue I More

by mikjacsavini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Holsman
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