Fair Oaks Ford

It was a great experience. i hadn't purchased a vehicle in 14 years and really didn't know what to expect. Steve was great, he guided me through the entire process beginning to end explaining every vehicle in 14 years and really didn't know what to expect. Steve was great, he guided me through the entire process beginning to end explaining everything(in detail) along the way. The support team, (finance,service,etc.) were all friendly and eager to help. When the vehicle was ready, Steve walked me through all the vehicle features and how to use them. Steve followed up with a phone call a few days later asking how things were going. Well, I'm happy with my purchase and the way things are going. Good job guys! More

The Costco program referred us to this dealership, and Craig Holsman and the dealership worked together to make my first car buying experience an easy one. I would refer them to my friends. Craig Holsman and the dealership worked together to make my first car buying experience an easy one. I would refer them to my friends. More

I recently purchased a 2013 Ford Fusion Energi plug in Hybrid from Fair Oaks. My salesman Paul Litwicki was extremely helpful in assisting me in learning about the differences between the various models. Hybrid from Fair Oaks. My salesman Paul Litwicki was extremely helpful in assisting me in learning about the differences between the various models. He was knowledgeable about all of the features of the ford Fusion and Focus as well competing models from other car manufacturers. The purchase went smoothly and I did not ever feel I was getting the hard sell. After my purchase Paul walked me through ALL of the options the car has and has followed up with me to see if I had any other questions weeks later. More

I decided to purchase a new vehicle and found Craig Holsman to be an excellent salesman! He listened and provided me with options and when I was debating which vehicle to select he was patient and pro Holsman to be an excellent salesman! He listened and provided me with options and when I was debating which vehicle to select he was patient and provided me with the necessary information so that I could make an informed decision; I never felt pressured or rushed to make a decision. He even searched other dealerships to find the vehicle that was right for me. Craig had Rodney assist me when he was not there or unavailable and I found Rodney to be just as pleasant and helpful. Overall, I had a very pleasant experience and would recommend this dealership to anyone in the market for a new vehicle. The individuals I worked with were very helpful and made the car buying experience hassle-free. More

Craig was so helpful and friendly, never pushy. I went to another dealer to test drive the car I ended up buying and that salesman never even called me back. Craig found just what I wanted. I will defiantl another dealer to test drive the car I ended up buying and that salesman never even called me back. Craig found just what I wanted. I will defiantly be recommending him to others. More

I've done business with Fair Oaks Ford for 21 years. I've just purchased my most recent car there last week. (Each of my cars I have kept for an average of 10 years.) As I expected, both the salespeople I've just purchased my most recent car there last week. (Each of my cars I have kept for an average of 10 years.) As I expected, both the salespeople and service employees were knowledgable, professional, and friendly. Thanks! More

Friendly staff and quick reliable service. Especially want to thank Bobby for the time he took in explaining all the car's features and extending his time and knowledge to set up our I-Phones to interact want to thank Bobby for the time he took in explaining all the car's features and extending his time and knowledge to set up our I-Phones to interact with the blue tooth feature. Thank you Bobby! More

As we researched the 2013 autos during the past months, As we researched the 2013 autos during the past months, we decided to "focus" on the Ford Focus. My husband and I made an appointment with Craig on As we researched the 2013 autos during the past months, we decided to "focus" on the Ford Focus. My husband and I made an appointment with Craig on what turned out to be an extremely busy day at the Fair Oaks Ford Lincoln dealership. We were greeted cordially and soon were talking cars with Craig. He was well informed and professional in every way. It didn't take us long to find exactly what I wanted in my car and with his expertise and the staff at the dealership, I am now the proud owner of my Ford..... Thank you! More

I have never had such an easy, fast, and enjoyable car buying experience! From the moment I walked in the door I felt welcomed and valued. Pam H., my salesperson, took great care of me, answered every que buying experience! From the moment I walked in the door I felt welcomed and valued. Pam H., my salesperson, took great care of me, answered every question, and made sure that I left satisfied. As a woman, I didn't feel that they tried to take advantage of me. They definitely made their sales pitches, and they are good at selling, but it wasn't high pressure or uncomfortable. I drove off in my dream car with terms that I am satisfied with. I couldn't be happier. I look forward to a long relationship with Fair Oaks and I recommend them to anyone looking for a great car. More

My experience with this dealership was very positive, every employee that I dealt with was professional, knowledgeable and very customer service oriented. I was treated with courtesy and respect at all t every employee that I dealt with was professional, knowledgeable and very customer service oriented. I was treated with courtesy and respect at all times and the vehicle was delivered to me ahead of schedule. I would highly recommend this dealership to anyone who is considering the purchase of a new vehicle. More