Fair Oaks Ford

I test drove a Buick. Looking for a suv for awhile and will be coming back to purchase. Noel was an excellent salesman! Go see Noel for new or used vehicles! Looking for a suv for awhile and will be coming back to purchase. Noel was an excellent salesman! Go see Noel for new or used vehicles! More

Jose is very considerate and answer all my questions, the dealership gives no pressure during the buying process. I’m satisfied. dealership gives no pressure during the buying process. I’m satisfied. More

Traded in my car and bought a new one. Got a great deal and the dealership staff was really helpful! Got a great deal and the dealership staff was really helpful! More

I continue to do business with FairOaks because everyone there takes good care of me. Very important to me is the service department there. Too many names to mention, but thank you Trevor. My 2015 Ford Tra there takes good care of me. Very important to me is the service department there. Too many names to mention, but thank you Trevor. My 2015 Ford Transit ended it's travels with me at over 204,000 miles. I was in for regular service almost every month. In my business I take care of my small customers like they were big. That's what FairOaks has always done for me. Thank you. More

What a fantastic experience buying a new car! My first car out of college was a '95 Escort, so it had been awhile since I had bought a Ford, and so far I am blown away by how far Ford has come i My first car out of college was a '95 Escort, so it had been awhile since I had bought a Ford, and so far I am blown away by how far Ford has come in terms of the technology and workmanship that goes into their cars! Erik Padilla was my salesman, and he was absolutely the BEST in helping me put in a custom order for my Ford Escape PHEV, which was backordered for months. However, Erik was great about always following up on the status of my vehicle, and when it finally came in he and Sam, our sales manager, worked their magic to lock in customer price protection from the increases in pricing that has happened in the last 6 months due to inflation, as well as getting me the old customer rebate promotion. In a time when many dealerships are marking up way above MSRP, it was refreshing to find a dealer that wasn't trying to just gouge its customers, and instead make an honest buck by providing outstanding service and value to its customer base! The experience of picking up my vehicle was great also, and Erik really took his time to walk me through all of the features of the new car, from how to charge it up, to trying out the different drive modes in a test drive, to setting up the FordPass app on my phone and getting it connected to my new car! I also enjoyed working with the rest of the staff in the financing department, and look forward to bringing in my car for service and doing future business with Fair Oaks Ford! Would definitely recommend to any family and friends looking for a good car at a fair price! More

Recently came in to look at used mustang. Loved the car! Noel was not pushy at all and was very helpful during the process. Answered all of my questions! Highly recommend going to Noel Schlue Loved the car! Noel was not pushy at all and was very helpful during the process. Answered all of my questions! Highly recommend going to Noel Schlueter! More

I stopped by Fair Oaks Lincoln in Naperville to look at their offerings as I was in the market for a new car. Jorge met me on the lot and talked to me about the different offerings that Lincoln has. I g their offerings as I was in the market for a new car. Jorge met me on the lot and talked to me about the different offerings that Lincoln has. I gave him a list of requirements I was looking for, he listened and showed me the two that might interest me. I test drove both, gave Jorge additional feedback and we agreed the Nautilus would be the best for me. Jorge was very knowledgeable, attentive, and helpful during the time I was there, I ended up buying the Nautilus. Even after the sale Jorge followed up multiple times to see if I had any questions and to make sure I was still loving the car. Jorge and the entire Fair Oaks team were great to work with! More

I have been purchasing Ford and Mercury vehicles my entire life. I have had very good cars and service over the 45+ years I have been buying. My experience has never been any better than from Mark entire life. I have had very good cars and service over the 45+ years I have been buying. My experience has never been any better than from Mark Sciulli at Fair Oaks Ford. Whenever I bring my vehicles in I always work with Mark. He always does a top class job to ensure I am being taken care of and the car being serviced as best as possible. Mark is a true credit to Fair Oaks and Ford and should be recognized for his hard work and integrity. Thank you Mark! More

I had a great experience with Fair Oaks Lincoln in Naperville, when I went to trade in my car! From Justin who originally got me in the door to Eddie who spent countless hours with me, (basically clo Naperville, when I went to trade in my car! From Justin who originally got me in the door to Eddie who spent countless hours with me, (basically closing the deal) but certainly NOT pressuring me! I LOVE the no pressure part, which allowed me to “sleep on it”. I then went in the next day, (unfortunately Eddie had the day off), but Jorge was there to reassure me and answer any last minute questions before I went into the finance department to seal the deal! I’ve always taken my Lincoln there for service, and will continue to do so with my new one! Fair oaks Lincoln took what could be a painful experience, to a PAINLESS, PLEASANT, FUN experience, which will always keep me coming back as another satisfied customer!! More

Customer service at this dealership was wonderful. Jose Santiago provided an exceptional excellent customer service. He met us outside and asked us if we needed help. He went above and beyond making Jose Santiago provided an exceptional excellent customer service. He met us outside and asked us if we needed help. He went above and beyond making sure that we get the car that we are looking for ,that meets our needs. The test drive was wonderful , he didn't pressure us. He listened to our needs . He is the best .He loves his job , he is informed, competent and we felt that.He took his time to explain all the car garget, kindly and patiently. I highly recommend him, he is the best. More