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Fair Oaks Ford
Naperville, IL
3,151 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,151 reviews
December 30, 2022
Not a bad experience had a great quick in and out session flawless transaction thanks y’all flawless transaction thanks y’all More
by James
December 29, 2022
Pam Hammersmith at Fair Oaks Lincoln is the best sales associate I’ve ever worked with. My husband and I will only work with her. She knows the business and is honest. associate I’ve ever worked with. My husband and I will only work with her. She knows the business and is honest. More
by Bjosephson
Employees Worked With
December 28, 2022
Very good dealership. Had a positive experience. Everything was great from beginning to end. I am out of state and they followed up and made sure everything was good. Tha Had a positive experience. Everything was great from beginning to end. I am out of state and they followed up and made sure everything was good. Thank you for everything. I love my new car. More
by angecorpsc
Employees Worked With
December 28, 2022
My husband and I worked with Erik Padilla and it was an amazing experience! We originally came and ordered a Ford Maverick but after a years delay and a pregnancy we needed more space and bought a Ford Exp amazing experience! We originally came and ordered a Ford Maverick but after a years delay and a pregnancy we needed more space and bought a Ford Explorer ST. Erik was straight forward throughout the entire process and we would recommend him to anyone! More
by Kellie Zuber
December 24, 2022
My sales representative Rich Wilson sold me my 2016 Lincoln MKZ and I love it! Thank you Rich for your patience and your help with my very first luxury vehicle. I highly recommend Mr. Wilson. I also ap Lincoln MKZ and I love it! Thank you Rich for your patience and your help with my very first luxury vehicle. I highly recommend Mr. Wilson. I also appreciate the call backs and check ins to make sure my vehicle is performing well. I also love the store environment. More
by Brandy
Employees Worked With
December 23, 2022
Stopped in Fair Oaks Lincoln looking for a MKZ and Jorge was amazing! He showed me various options and Jorge got me an awesome price for a used Lincoln MKZ. Car is running amazingly and Fair Oaks did a grea was amazing! He showed me various options and Jorge got me an awesome price for a used Lincoln MKZ. Car is running amazingly and Fair Oaks did a great job of inspecting/detailing the car before I picked it up. Jorge responded to my texts/calls quickly and professionally, and I’m happy to be driving my new Lincoln! Awesome service from a great dealership, highly recommended! More
by Cole
December 21, 2022
Fair Oaks is the best dealership. Tim was my contact and he went above and beyond to assist me . He truly became my Christmas angel. He made a bad situation almost pleasurable. Tim was my contact and he went above and beyond to assist me . He truly became my Christmas angel. He made a bad situation almost pleasurable. More
by Margaret
Employees Worked With
November 29, 2022
Pam Hammersmith is the reason why me and my family always go to Fair Oaks Lincoln ‘! She is truly the BEST!! go to Fair Oaks Lincoln ‘! She is truly the BEST!! More
by Kfranch
November 29, 2022
My saleswoman Pam Hammersmith is the absolute BEST! Helpful, patient, no pressure, honest and always responsive. Pam helped me and went over and above when others at the same location would not. Pam is Helpful, patient, no pressure, honest and always responsive. Pam helped me and went over and above when others at the same location would not. Pam is your girl and she is forever mine too!!! More
by Michele Marks Kopera
Employees Worked With
