Fair Oaks Ford

Top Notch Customer Service and a Seamless Process I was looking to purchase a new Ford Fusion and heard about Fair Oaks Ford-Lincoln through the Costco Auto Program. Within minutes of filling out my c I was looking to purchase a new Ford Fusion and heard about Fair Oaks Ford-Lincoln through the Costco Auto Program. Within minutes of filling out my contact information, Craig emailed me and asked what I was looking for. He was in constant contact with me throughout the entire process and helped me locate the exact Fusion I was looking for at a great price. I also worked with Brandon and John (Finance), both of which were also very helpful. This was my first "new" car purchase and I was a little weary about the entire process, but Craig and the team have certainly changed that. I will definitely be back to Fair Oaks Ford-Lincoln in the future! More

Easy and simple Got to Craig Holsman through an internet inquiry. Easy to work with - down to earth and kept engaged throughout my decision process before I even ste Got to Craig Holsman through an internet inquiry. Easy to work with - down to earth and kept engaged throughout my decision process before I even stepped foot into the dealership. Their sales team really do operate like a team. My 3rd new car experience and first time with them from a buying experience and it was very easy. More

Open and honest Mark helped me a number of times when we needed service before heading out of town. Bad luck on my part was exceptional service by the team in the Se Mark helped me a number of times when we needed service before heading out of town. Bad luck on my part was exceptional service by the team in the Servicing department. And, most recently, Mark helped with some decisions on a new F-150 based on his experience with servicing these vehicles. More

Great customer service! Pleasant Experience! Was dealing with 2-3 Ford dealers and chose Fair Oaks in the end. They'll work with you to get the best pricing and have the friendliest customer serv Was dealing with 2-3 Ford dealers and chose Fair Oaks in the end. They'll work with you to get the best pricing and have the friendliest customer service I've seen at a car dealership. They aren't pushy or make you feel uncomfortable. Highly recommend! More

THE BEST Ryan, Robert, & John were the greatest to work with. They made me feel special. Ryan was exceptional, he told me everything about my car, loaded my ph Ryan, Robert, & John were the greatest to work with. They made me feel special. Ryan was exceptional, he told me everything about my car, loaded my phone into the care for me, gave me some pointers and was just all around the best salesman I have ever encountered. I was looking at a pre-owned used car which is why I initially came in, and ended up with a brand nee car. This is my first vehicle from Fair Oaks, but hopefully no my last. More

Quality Service This has been my 3rd visit to this Dealer's Service Center since purchasing my car from them, and each time I received professional, courteous and exc This has been my 3rd visit to this Dealer's Service Center since purchasing my car from them, and each time I received professional, courteous and excellent service for my vehicle. I would strongly recommend them to anyone looking to service their vehicle. More

Recommended Maintenance I drove in early Monday AM., and was greeted promptly and courteously. And as always, employees and service are efficient. and professional . Very hig I drove in early Monday AM., and was greeted promptly and courteously. And as always, employees and service are efficient. and professional . Very highly recommended ! More

Quick Oil Change Carlos took care of my car promptly and had it washed. I can recommend Fair Oaks Ford for service, they are a well run company. Carlos took care of my car promptly and had it washed. I can recommend Fair Oaks Ford for service, they are a well run company. More

"The Best" This is the third car I have purchased from Fair Oaks Ford. As always they don't disappoint from beginning to end of buying your car to the years of This is the third car I have purchased from Fair Oaks Ford. As always they don't disappoint from beginning to end of buying your car to the years of dependable service. Wonderful people to work with year after year. My salesman, Clint, was extremely helpful and patients when explaining features of my new car to a nontech person. I have stop in many times to get additional help. The service is also very knowledgeable on the car's features. More

Very smooth purchase of Fusion I had a very smooth transaction. Craig was always available to answer questions on phone or email. Priced aggressively and patient while I found jus I had a very smooth transaction. Craig was always available to answer questions on phone or email. Priced aggressively and patient while I found just the right car. They had a great selection and I found just the one I was looking for. More