Fair Oaks Ford

From the minute i arrived it was a positive experience. Friendly atmosphere and customer service was very professional. My thanks goes out to Frank Luciano, from the minute i walked in to the write up desk Friendly atmosphere and customer service was very professional. My thanks goes out to Frank Luciano, from the minute i walked in to the write up desk he was very helpful. More

Prompt Service for Warranty Recall I received a letter from Ford stating there was a potential electrical problem involving the battery and electrical system with my C-Max Hybrid. I ca I received a letter from Ford stating there was a potential electrical problem involving the battery and electrical system with my C-Max Hybrid. I called and schedule service the next day, and the problem was corrected within 48 hours of my receiving the letter. Couldn't ask for more than that. More

Great service The staff at Fair Oaks Ford is always professional and frendly. They are very efficient and get the repir done fast and at low cost. The staff at Fair Oaks Ford is always professional and frendly. They are very efficient and get the repir done fast and at low cost. More

Best Salesperson, = Best Experience Buying a new car can be easy or a pain I the butt. Your salesperson makes the difference. As a former national sales manager myself, I found a salesp Buying a new car can be easy or a pain I the butt. Your salesperson makes the difference. As a former national sales manager myself, I found a salesperson that was not only professional, but added product knowledge and follow through to the experience. If I were still working, I would hire Pam Hammersmith in a heartbeat. She is very through, has a great personality, and knows the proper way to close a sale. I would recommend this Dealership to anyone. More

Full Service Maintenance I have found the staff very professional. If there is any additional work they let me know what is needed and when it should be completed by. There I have found the staff very professional. If there is any additional work they let me know what is needed and when it should be completed by. There is no pressure from the staff More

Just needed an oil change Came in without an appointment - not needed for an oil change. Asked for an oil change, oil filter change, tire rotation, and air filter if needed. Came in without an appointment - not needed for an oil change. Asked for an oil change, oil filter change, tire rotation, and air filter if needed. Job done quickly, and told didn't yet need an air filter. Nice that they didn't change the filter just to get the sale. Bought the car from Fair Oaks but most service had been done near our Florida home. When back in Illinois, will definitely go to Fair Oaks. More

Excellent service Every time I have taken my car in to Fairoaks, the service team has communicated clearly and gone over and above taking care of my car and me. Every time I have taken my car in to Fairoaks, the service team has communicated clearly and gone over and above taking care of my car and me. More

tops for service Have been using Fair Oaks or predecessor since 1983. Always professional service. They do service on a timely basis, and at fair prices. Dave Wargo Have been using Fair Oaks or predecessor since 1983. Always professional service. They do service on a timely basis, and at fair prices. Dave Wargo is the best service guy I have ever encountered. Jay More

Awesome First Time Experience with Fair Oaks Ford-Lincoln I just purchased my new Lincoln MKC and I LOVE IT!!! My experience with looking and buying this car was fantastic because of the awesome team of sale I just purchased my new Lincoln MKC and I LOVE IT!!! My experience with looking and buying this car was fantastic because of the awesome team of sales consultant, managers and the finance department at Fair Oaks Ford-Lincoln. What can be a stressful experience was made ENJOYABLE AND FUN!!! More

General Service - Oil Change and Brakes Have been going to Fair Oaks for years. Also professional service and offer work that needs to be done and work that might need to be done in future Have been going to Fair Oaks for years. Also professional service and offer work that needs to be done and work that might need to be done in future visits. They always look for special coupons and apply them without you asking. Jeff More