Fair Oaks Ford

Great Service I had the greatest experience at Fair Oaks Ford!! The Saleswoman Pam was so sweet and efficient. John the finance manger was also very nice and worked I had the greatest experience at Fair Oaks Ford!! The Saleswoman Pam was so sweet and efficient. John the finance manger was also very nice and worked fast to get me the best deal!! I would definitely recommend them to anyone that wants to buy a car. It was stress free!! Laura Rodriguez More

Oil Change Experience Fast and friendly service. However, every time I bring my car in, I feel like they are tying to sell me other services (i.e. transmission fluid chang Fast and friendly service. However, every time I bring my car in, I feel like they are tying to sell me other services (i.e. transmission fluid change, brakes, etc.). It is not a hard-sell, but they always seem to recommend something, so I always brace myself for the "sell." More

Painless, Outstanding, Knowledgeable Sales Team Jake Lambert and Karl Regalado treated us with respect and took time to answer all our questions and concerns. Jake's knowledge of the technology of Jake Lambert and Karl Regalado treated us with respect and took time to answer all our questions and concerns. Jake's knowledge of the technology of various vehicles help us make a decision without feeling pressured. Jake made sure we understood who to use all the features of the new vehicle and took time even after the purchase to give additional help. More

Great service Chris Policapio was amazing. He was extremely knowledgeable and very helpful in helping me choose. Went on 4 test drives and felt very valued. Thanks! Chris Policapio was amazing. He was extremely knowledgeable and very helpful in helping me choose. Went on 4 test drives and felt very valued. Thanks! More

Wonderful Experience What a great experience! No pressure, everyone was extremely helpful and took the time to sit with me and answer my questions to my satisfaction. I a What a great experience! No pressure, everyone was extremely helpful and took the time to sit with me and answer my questions to my satisfaction. I am extremely impressed with the staff and the dealership! Craig Holsman really impressed with with his knowledge and the time he spent explaining my options. Thank you everyone for the wonderful experience! By the way......I love my Ford Explorer! More

One Day hatch / latch repair Anthony was professional, to the point and got the work done quickly. I was only available one day to get my wife's Escape's lift door repaired and F Anthony was professional, to the point and got the work done quickly. I was only available one day to get my wife's Escape's lift door repaired and Fair Oaks Service team made it happen. All is well on the home front! More

Very Helpful, no pressure! Everyone there that I dealt with was very helpful. Great service! If someone was busy, others were there to help out and answer any questions. Everyone there that I dealt with was very helpful. Great service! If someone was busy, others were there to help out and answer any questions. More

Always helpful and friendly. Fast service. I have always been treated kindly. Have always been given a great price. Sales and service dept. great to work with. John Kranovitch, the best. I have always been treated kindly. Have always been given a great price. Sales and service dept. great to work with. John Kranovitch, the best. More

Long time customer and proud loyal Ford owner of 3 vehicles Very professional and excellent customer service at this dealership, especially in the service department - specifically, John Mazurek exemplifies tot Very professional and excellent customer service at this dealership, especially in the service department - specifically, John Mazurek exemplifies total customer satisfaction and he goes out of his way and takes the time to explain fully the work performed on my vehicle(s) and recommends and points out other issues/problems (if any) that need to be addressed at a future date. John and all the service reps (Dave, Joe, Carlos, etc.) are totally professional and should be a model for other Ford dealerships to follow for complete, total customer satisfaction! More

Great service! Really fast, helpful and reliable. Excellent financial services by Ford Credit. With Fair Oaks Naperville its easier to buy a car than ever. Thank you Really fast, helpful and reliable. Excellent financial services by Ford Credit. With Fair Oaks Naperville its easier to buy a car than ever. Thank you, guys. More