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Fair Oaks Ford

Naperville, IL

4.7
3,181 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,181 reviews

June 28, 2015

Buying A New Ford Explorer Ryan was very knowledgeable, professional and friendly. He spent a lot of time with us and was very patient while explaining all the accessories to u More

by tmvana
Recommend Dealer
Yes
Employees Worked With
Ryan Holsman
June 27, 2015

Service Department Service department personnel always professional and courteous. Always listen to what you say and address your concerns. They perform service quickl More

by Focus2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mayer
June 27, 2015

Painless new car purchase Professional, friendly, accommodating, very easy and no pressure, paperwork process was fast and easy. We would definitely recommend Fair Oaks to all More

by tjce4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 27, 2015

Service Call Above and Beyond I took my Focus hatchback in for headlight repairs. During the service their technician, unprompted, fixed a rattle in my hatch that I had tuned out More

by schweah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wargo
June 27, 2015

Fantastic, friendly, knowledgable experience Jake was very helpful and friendly through my entire car buying experience. He was very patient and knowledgeable of the hybrid technology in the Fusi More

by edwardo60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Lambert
June 26, 2015

Great buying experience, no pressure, smooth operation Traded in a vehicle for a for Focus ST, was given more than a fair price on the trade-in and a good deal on the new car. Our salesman, Jake, was very More

by BryanJeep2ST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Lambert
June 25, 2015

Great Experience Its was great working with Craig Holsman and entire staff at Fair Oaks. Made the car buying experience a pleasurable event which is not what I usuall More

by bscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Brandon Green
June 25, 2015

Knowledgable, Trustworthy, Helpful, and Reliable We enjoyed our experience with Jake Lambert at Fair Oaks. He was patient, answered all our questions, personable, communicated efficiently, and made c More

by happycustomers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Lambert
June 24, 2015

Trustworthy, honest, and reliable repair I received an honest assessment of the problem which I learned would take about 2.5 hrs to repair. Ford drove me home and finished the job on time. Th More

by Mary S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 23, 2015

regular service I have been taking my car to Fair Oaks for regular maintenance since I bought it - always taking it in for "an oil change and anything else it needs" More

by KSF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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