
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Buying A New Ford Explorer Ryan was very knowledgeable, professional and friendly. He spent a lot of time with us and was very patient while explaining all the accessories to u Ryan was very knowledgeable, professional and friendly. He spent a lot of time with us and was very patient while explaining all the accessories to us. We had a great experience buying a car from Fair Oaks. When we searched the internet we found their selection of cars with different options was more extensive than a lot of other dealers. GREAT JOB RYAN. More
Service Department Service department personnel always professional and courteous. Always listen to what you say and address your concerns. They perform service quickl Service department personnel always professional and courteous. Always listen to what you say and address your concerns. They perform service quickly for you and advise you if the repair/service will take a long time. If so, they will offer you a shuttle home, if needed, depending on how far you live. More
Painless new car purchase Professional, friendly, accommodating, very easy and no pressure, paperwork process was fast and easy. We would definitely recommend Fair Oaks to all Professional, friendly, accommodating, very easy and no pressure, paperwork process was fast and easy. We would definitely recommend Fair Oaks to all family and friends in the future. More
Service Call Above and Beyond I took my Focus hatchback in for headlight repairs. During the service their technician, unprompted, fixed a rattle in my hatch that I had tuned out I took my Focus hatchback in for headlight repairs. During the service their technician, unprompted, fixed a rattle in my hatch that I had tuned out over time. The silence as I drove away was wonderful. I'm confident that all of their repairs were done correctly and heartened by their attention to detail. More
Fantastic, friendly, knowledgable experience Jake was very helpful and friendly through my entire car buying experience. He was very patient and knowledgeable of the hybrid technology in the Fusi Jake was very helpful and friendly through my entire car buying experience. He was very patient and knowledgeable of the hybrid technology in the Fusion. I would highly recommend doing business with this dealer. More
Great buying experience, no pressure, smooth operation Traded in a vehicle for a for Focus ST, was given more than a fair price on the trade-in and a good deal on the new car. Our salesman, Jake, was very Traded in a vehicle for a for Focus ST, was given more than a fair price on the trade-in and a good deal on the new car. Our salesman, Jake, was very helpful and easy going, paperwork process was very quick and easy, and it was an overall great experience! I initially chose them because they had the specific vehicle I was looking for in stock and many others of the same model to choose from which made comparing options easy. Would definitely recommend Fair Oaks Ford to anyone looking for a new car! More
Great Experience Its was great working with Craig Holsman and entire staff at Fair Oaks. Made the car buying experience a pleasurable event which is not what I usuall Its was great working with Craig Holsman and entire staff at Fair Oaks. Made the car buying experience a pleasurable event which is not what I usually experienced with previous car purchases from oother dealerships More
Knowledgable, Trustworthy, Helpful, and Reliable We enjoyed our experience with Jake Lambert at Fair Oaks. He was patient, answered all our questions, personable, communicated efficiently, and made c We enjoyed our experience with Jake Lambert at Fair Oaks. He was patient, answered all our questions, personable, communicated efficiently, and made car buying a rewarding event. More
Trustworthy, honest, and reliable repair I received an honest assessment of the problem which I learned would take about 2.5 hrs to repair. Ford drove me home and finished the job on time. Th I received an honest assessment of the problem which I learned would take about 2.5 hrs to repair. Ford drove me home and finished the job on time. The problem was totally eradicated. More
regular service I have been taking my car to Fair Oaks for regular maintenance since I bought it - always taking it in for "an oil change and anything else it needs" I have been taking my car to Fair Oaks for regular maintenance since I bought it - always taking it in for "an oil change and anything else it needs" . I can rely on them to keep on everyhting. The price is reasonable and the staff are always professional and straightforward. More