Fair Oaks Ford

Great place to purchase a vehicle! Chris Policarpio was my salesman. He is very customer focused. He was interested in providing exactly what I wanted, without pressure of any kind. Chris Policarpio was my salesman. He is very customer focused. He was interested in providing exactly what I wanted, without pressure of any kind. He was very friendly and went out of his way for me. I saw an advertised price on the internet. Without me asking, he found a better deal that saved me a lot of money. After my purchase, he set up my system, demonstrated all the features and took as much time as I needed to understand how to operate everything. I came back the following day for help syncing my phone with my car, and again he was happy to help without rushing. He noticed that I didn't have stickers to mount my I-Pass. He voluntarily got stickers and adhered it, in an inconspicuous place on my window. He didn't just care about selling a car, he cared about me. I have purchased several cars over the years. This was by far, the best experience I've ever had at a dealership. Chris and Fair Oaks are exceptional! More

Always the best service and people! I have been dealing with these folks for a very long time and feel very comfortable knowing that they will treat me fairly and be upfront with what ha I have been dealing with these folks for a very long time and feel very comfortable knowing that they will treat me fairly and be upfront with what has to be done. It was time to say goodbye to my 2004 Focus and purchase another vehicle. I toyed with going with a different brand but, I was just drawn to purchase another Ford because of the many positive experiences that I have had at this dealership. I knew what I wanted and that was another Focus. So I started looking online, found what I wanted and sent the request to the dealership and almost immediately I got a call from Craig Holsman with whom I have dealt with before and he said he would email me some qoutes, which he did. When I talked to him I told him I wanted to keep it simple and he did. Before the day was done I had purchased a new Focus. Craig shoots straight and is fantastic to deal with. Also, a very big shout out to Robert Wojtan whom I dealt with after Craig, and to Joe Mayer in service who is steady as she goes, is upfront with me and I am always glad to see him there when I take my car in. Looking forward to many more years with these folks. More

Lincoln Repair Prompt, courteous service...Wish loaner cars were more available especially when repairs are estimated to cost close to $1,000... Cost estimates are a Prompt, courteous service...Wish loaner cars were more available especially when repairs are estimated to cost close to $1,000... Cost estimates are always accurate.. More

Exceptional We stopped by Fair Oaks to checkout a couple of vehicles we were interested in. Instead of going right in we walked around a bit to get a feel for eac We stopped by Fair Oaks to checkout a couple of vehicles we were interested in. Instead of going right in we walked around a bit to get a feel for each type of vehicle before we talked to anyone. When we were about to head inside to get assistance, we came across Jake Lambert. He was insightful, perceptive, and attentive. He listened to our needs and concerns while providing a supportive atmosphere. Jake was an exceptional salesman and John Roncone in the finance department made sure we had an effortless car buying experience. More

Great people... great dealership Worked with Craig as a sales rep- he was very thorough and fast t respond, he was very knowledgeable about the vehicles. His son, Ryan was also very Worked with Craig as a sales rep- he was very thorough and fast t respond, he was very knowledgeable about the vehicles. His son, Ryan was also very friendly and did a very effective job of explaining all of the features and technical aspects about the car. He had the vehicle ready upon our arrival. We also worked with John Roncone in completion of our paperwork who was also very helpful and thorough. We are currently on the fence about trading in one of our cars and would definitely return to this dealership for future transactions. With this vehicle purchase we did all of our homework, ahead of time, we visited several dealerships and most of the people that we dealt with were not very nice- a few of the dealerships we vowed to never return. We are very pleased with our new Explorer as well as the Fair Oaks Team - we would highly recommend Craig and Fair Oaks to our friends and family More

Service you can trust! Fair Oaks ford has helped shape my thinking about Ford the brand. In the past I thought Ford vehicles were inferior to foreign vehicles by far. I had Fair Oaks ford has helped shape my thinking about Ford the brand. In the past I thought Ford vehicles were inferior to foreign vehicles by far. I had the opportunity to drive a 2004 Ford Escape for work and always took the vehicle to Fair Oaks ford for service. This provided me an opportunity to experience the level of service Fair Oaks provided, and I have never looked back since. Through work I have now driven the 2006, 2008, 2010, 2013 and now the 2015 Escape and have been impressed by the vehicles and the level of care that Fair Oaks has provided to me. So much so that I purchased my company 2004 Escape for my sister years ago, purchased a new 2008 Escape for my wife (Thanks Serafin Castelan!) which my daughter drives and recently purchased my company 2013 Escape which my wife drives. We only take our vehicles to Fair Oaks because I trust them to provide great service, honestly and ethically. I can say this because I have lived this for the last 11 years. Special thanks to Joe Mayer, Carlos Posada and Anthony Collins for helping create an environment of trust, dependability and care that all customers want to experience. SUPER job!! More

"Sincerely nice people" I was very happy with my experience. Clint Schreiber was my salesman, great guy to deal with. He explained everything about the purchase and the car t I was very happy with my experience. Clint Schreiber was my salesman, great guy to deal with. He explained everything about the purchase and the car thoroughly. I would recommend Clint to everyone I know. The entire Fair Oaks dealership makes you feel very welcome. More

Amazing The service is great. I go there for everything for my mkt. I would recommend this for anyone. The oil change is great. They keep my car running. The service is great. I go there for everything for my mkt. I would recommend this for anyone. The oil change is great. They keep my car running. More

efficient, informative, trustworthy Joe Mayer is clear, informative, patient with my questions, and the staff did an excellent job diagnosing and fixing my transmission problem. Previous Joe Mayer is clear, informative, patient with my questions, and the staff did an excellent job diagnosing and fixing my transmission problem. Previously, was very satisfied with routine servicing.Facilities for customers waiting are excellent. Spoke with Jim Kalcic about newer Ford Edge for future purchase. Friendly, informative. Will recommend him to others and buy from him again in future. More

Fair Oaks Ford/Lincoln Our salesman, Denver Ross, was very nice and most importantly to us, not pushy. He listened to what we were looking for, our budget, etc. and he did Our salesman, Denver Ross, was very nice and most importantly to us, not pushy. He listened to what we were looking for, our budget, etc. and he did everything he could to help us find the right car, a Ford Focus. Everyone we had to deal with (Bob W. and Jeff) was very friendly and we would definitely recommend Fair Oaks Ford/Lincoln. More