Fair Oaks Ford

Great Service Quick and excellent service. Dave took care of my car needs, including notifying me of two recalls for my 2015 fusion. The dealership promptly took ca Quick and excellent service. Dave took care of my car needs, including notifying me of two recalls for my 2015 fusion. The dealership promptly took care of any issues that I had. More

Excellent experience I spoke with Pam over the phone and she had advised me to fill out and application before my visit so it would speed up the process. Upon arrival she I spoke with Pam over the phone and she had advised me to fill out and application before my visit so it would speed up the process. Upon arrival she quickly gave me a few options and within a few minutes we were test driving a car. She was very knowledgeable and quite pleasent to work with. She found us exactly the car we wanted and at an amazing price. The whole thing only took a couple of hours and i couldnt be happier with the outcome. More

Beyond Amazing! Our family just bought our 4th car from Pam Hammersmith!! Pam is truly amazing! She knows every inch of any car, yet she explains things in terms an Our family just bought our 4th car from Pam Hammersmith!! Pam is truly amazing! She knows every inch of any car, yet she explains things in terms anyone can understand. She is respectful and fair, too! We recently moved out of state and we drove over 250 miles just so we could work with Pam Hammersmith and Fair Oaks Ford Lincoln again. We will never buy another car from anyone else but Pam. If you are shopping, just stop by and see Pam. I guarantee you will fall in love and be driving off the lot in a new car. More

Best Experience We have been servicing since over 3 yrs . We have always had good experience. Spotless Clean. My husband enjoys the waiting area and the food /snack We have been servicing since over 3 yrs . We have always had good experience. Spotless Clean. My husband enjoys the waiting area and the food /snacks. More

Awesome Service I have been going to Fair Oaks Lincoln in Naperville for service for the past 2 years and have always been satisfied. Plus they probably have the bes I have been going to Fair Oaks Lincoln in Naperville for service for the past 2 years and have always been satisfied. Plus they probably have the best waiting area in the area, and they have free cookies. Enough said. More

Efficient Went through internet and received a quick and good quote. After test drive of Lincoln MKC, spent maybe 1.5 hours signing papers, learning features o Went through internet and received a quick and good quote. After test drive of Lincoln MKC, spent maybe 1.5 hours signing papers, learning features of the MKC and drove off. Excellent car buying experience. More

Fair Oaks Ford Lincoln in Naperville is the best ever! All service advisors and mechanics are professional, courteous and knowledgeable. I'm a car buff (formerly called a "gear head") who needs to understa All service advisors and mechanics are professional, courteous and knowledgeable. I'm a car buff (formerly called a "gear head") who needs to understand all repairs and causes of failures. They take time to time to listen to my concerns and questions and explain the service very well. I have had 3 full size Fords serviced here, two were new (2010, 2013) and have never had a problem. Also bought two pre-owned cars here and was fully satisfied. They always wash my car after service, greatly appreciated! I can recommend them with out hesitation. More

Scheduled Maintenance Service The service people at Fair Oaks Ford are always courteous to me and are efficient in addressing the needs of my vehicle. Due to the high level of serv The service people at Fair Oaks Ford are always courteous to me and are efficient in addressing the needs of my vehicle. Due to the high level of service I always receive there, this dealership would be the only place I would shop for a new Ford vehicle. More

Outstanding F-250 Super Duty Service Fair Oaks Ford is a great dealership. They have the best diesel expert in Chicago area if you should need him (Hanson) but the truck runs so well I ha Fair Oaks Ford is a great dealership. They have the best diesel expert in Chicago area if you should need him (Hanson) but the truck runs so well I have hardly ever needed his expertise. Wayne and Carlos make the visit a totally positive experience. Wayne, like me, tows with trucks and takes care of all details. Carlos is friendly gets me in and out with no issue and always looks over the web for Ford discounts that can apply. In addition to scheduled maintenance, Carlos matched the best deal I could find in the Chicago area for new Michelin tires thru Ford. This dealership is my single point of contact for quality work on my F-250 Super Duty Truck. More

Chris really worked with me to get the car I wanted! I had narrowed down my search and decided I wanted the Ford Edge. I showed salesman, Chris Policarpio, what a different automaker had offered for my I had narrowed down my search and decided I wanted the Ford Edge. I showed salesman, Chris Policarpio, what a different automaker had offered for my current vehicle and their new car. Chris listened and worked with me to get the features I wanted on the Edge and the dollar figure that was comfortable for me. Their team of experts walked me through the paper process and have been readily available for my questions since I left the showroom. I am happily driving my brand new Ford Edge! More